Senior Scrum Master | CGEMJP00360272

Role: Senior Scrum Master

Location: Portsmouth, NH

We are seeking an experienced Senior Scrum Master to lead Agile delivery across multiple teams while providing leadership and guidance to a team of Scrum Masters. The ideal candidate will be a servant leader with strong Agile expertise, exceptional stakeholder management skills, executive-level reporting capabilities, and proven experience managing cross-team dependencies in complex enterprise environments.

This role will not only facilitate Agile ceremonies and team effectiveness but will also act as a strategic partner to Product Owners, Delivery Leaders, Program Managers, and senior executives to ensure successful delivery of business outcomes.

Key Responsibilities

Agile Leadership & Coaching

Serve as Lead Scrum Master across multiple Agile teams.

Provide leadership, mentoring, and guidance to 2 to 3 Scrum Masters.

Drive consistent Agile and Scrum practices across teams.

Coach teams, Product Owners, and stakeholders on Agile principles and continuous improvement.

Foster a culture of accountability, collaboration, transparency, and continuous learning.

Team Facilitation

Facilitate all Scrum ceremonies including:

Sprint Planning

Daily Standups

Sprint Reviews

Sprint Retrospectives

Backlog Refinement

Ensure teams maintain healthy Agile metrics and predictable delivery.

Create psychologically safe environments that promote innovation and collaboration.

Dependency & Risk Management

Identify, track, and manage cross-team, cross-program, and external dependencies.

Proactively remove impediments impacting delivery.

Facilitate dependency resolution across multiple delivery streams.

Maintain visibility of risks, issues, assumptions, and dependencies (RAID).

Escalate critical blockers to leadership with mitigation recommendations.

Stakeholder Management

Collaborate with:

• Product Owners
• Business Stakeholders
• Architects
• Engineering Managers
• Program Managers
• Client Leadership
• Delivery Leadership Teams

Drive alignment across multiple stakeholder groups.

Facilitate decision-making and conflict resolution.

Manage stakeholder expectations through effective communication and transparency.

Executive Reporting & Governance

Prepare and present delivery updates to senior leadership and executive stakeholders.

Develop and maintain Agile dashboards and reporting frameworks.

Track and report:

Sprint Progress

Velocity Trends

Predictability Metrics

Dependency Status

Risk Exposure

Release Readiness

Deliver concise executive summaries highlighting delivery health, risks, and action plans.

Support governance reviews, Quarterly Business Reviews (QBRs), PI Planning, and leadership review meetings.

Scaling Agile Delivery

Coordinate activities across multiple Agile teams.

Facilitate Scrum of Scrums and cross-team planning sessions.

Support SAFe, Large Scale Scrum (LeSS), Scrum@Scale, or other scaled Agile frameworks.

Drive continuous improvement initiatives at program and organizational levels.

Mentoring & Capability Development

Mentor Scrum Masters to improve Agile maturity.

Conduct coaching sessions, workshops, and knowledge-sharing forums.

Support Agile transformation initiatives.

Contribute to Agile Community of Practice and organizational capability development.

Required Qualifications

Experience

10+ years of IT experience.

5+ years of Scrum Master experience in Agile environments.

Experience leading multiple Agile teams simultaneously.

Experience managing or mentoring Scrum Masters.

Strong experience working within large enterprise programs.

Proven track record managing cross-team dependencies and stakeholder engagement.

Certifications

Preferred:

Certified Scrum Master (CSM)

Professional Scrum Master (PSM)

SAFe Scrum Master (SSM)

SAFe Advanced Scrum Master (SASM)

SAFe Release Train Engineer (RTE)

Agile & Delivery Expertise

Scrum

Kanban

SAFe

Lean Agile Practices

Agile Metrics & Reporting

Program Increment (PI) Planning

Release Planning

Dependency Management

Risk Management

Tools

Hands-on experience with:

Jira

Confluence

Microsoft Teams

Excel and Executive Reporting Dashboards

Key Competencies

Leadership

Servant Leadership

Influencing Without Authority

Coaching & Mentoring

Organizational Agility

Communication

Executive Presentation Skills

Stakeholder Management

Conflict Resolution

Facilitation Excellence

Delivery Management

Dependency Management

Risk & Issue Management

Roadmap Alignment

Strategic Planning

Business Acumen

Outcome-based Delivery

Value Stream Thinking

Continuous Improvement

Client Relationship Management

Success Measures

Delivery predictability and sprint success rate.

Effective resolution of cross-team dependencies.

Agile maturity improvement across teams.

Leadership satisfaction with reporting quality and transparency.

Improvement in team health and stakeholder engagement.

Successful mentoring and development of Scrum Masters.

Reduced delivery risks and improved release outcomes