Work Arrangement: Hybrid (3–4 days onsite per week)
Compensation: $37.62 – $41.80 / hour
Employment Type: W2 (not open to C2C, 1099, or visa sponsorship)
Role Overview
You will play a critical role in supporting and maintaining cutting-edge High-Performance Computing (HPC) supercomputer infrastructure for a leading AI research organization. Working collaboratively with onsite client teams and remote technical engineering groups, you will ensure maximum system availability and uptime to meet strict SLA requirements. This position requires hands-on break-fix support, extensive hardware troubleshooting, and component replacement across complex, high-density computing systems.
Responsibilities
Maintain high availability and operational readiness of Linux supercomputer systems.
Perform hardware diagnostics, component repairs, and part replacements as needed.
Gather performance data, conduct root-cause analysis, and escalate complex technical issues to higher-level product support groups to ensure rapid resolution.
Leverage broad infrastructure expertise to provide technical guidance and detailed solution designs that align with client requirements.
Work under the direction of the Technical Project Manager in close coordination with client stakeholders.
Advise client teams on integration opportunities and solution enhancements within designated technology segments.
Serve as a trusted technical resource, communicating effectively across the client community.
Document project learnings, contribute to internal knowledge bases, and promote best-practice sharing across the technical practice.
Qualifications
5+ years of experience with Linux High-Performance Computing (HPC) environments, focusing on large-scale HPC system administration and hardware support.
Extensive experience with current versions of Linux/Unix operating systems (Red Hat/CentOS or equivalent), enterprise file systems, networking, and system security.
Bachelor’s degree in Computer Science, Information Technology, or a related field (or 8+ years of total relevant professional experience in lieu of a degree).
Demonstrated capability to diagnose complex hardware issues down to root cause within multi-technology environments.
Ability to work onsite 3–4 days per week in Denver, CO or Oklahoma City, OK, with occasional travel for specialized training and maintenance.
Preferred Qualifications
Advanced working knowledge of enterprise Linux distributions (RHEL or SLES) in large-scale cluster deployments.
Mastery of at least one hardware/infrastructure technical discipline with functional knowledge across multiple technology domains.
Demonstrated consulting and advisory capabilities, including requirement gathering, rapport building, and technical interchange facilitation.
Proven ability to prepare and deliver technical reports and project documentation for client engagements.
Strong customer relationship management and problem-solving skills, with the ability to maintain composure under high-pressure SLA deadlines.
Numbers & Facts
Location
Oklahoma City, OK
Salary
$37.62–$41.80 Per Hour
Skills
Artificial Intelligence (AI)unmatched
Best Practicesunmatched
CentOSunmatched
Communication Skillsunmatched
Computer Scienceunmatched
Computer Systemsunmatched
Consultingunmatched
Customer Relationship Management (CRM)unmatched
Data Collectionunmatched
Documentationunmatched
Hardware Administrationunmatched
Hardware Componentsunmatched
High Availabilityunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Knowledge Baseunmatched
Large-Scale Systemsunmatched
Linux Distributionsunmatched
Linux Operating Systemunmatched
NFS (Network File System)unmatched
Network Securityunmatched
Problem Solving Skillsunmatched
Product Supportunmatched
Project/Program Managementunmatched
Red Hat Linux Operating Systemunmatched
Requirements Managementunmatched
Root Cause Analysisunmatched
Service Level Agreement (SLA)unmatched
Systems Administration/Managementunmatched
Technical Deliveryunmatched
Technical Leadershipunmatched
Time Managementunmatched
Unix Operating Systemsunmatched
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