Job Description
Job Title: Senior Servicenow Developer SPM
Location: REMOTE
Mode : Contract (6+ Months)
Rate - $60/hr.
USC/GC only
Job responsibilities:
OVERVIEW OF THE ROLE
As a Senior ServiceNow Developer specializing in Strategic Portfolio Management (SPM) and Service Development, you will play a pivotal role in designing, developing, and optimizing enterprise solutions on the ServiceNow platform for healthcare clients. This position is crucial for enabling effective portfolio, program, and project management, thereby streamlining healthcare delivery, improving investment decisions, and enhancing operational transparency and outcomes. You will leverage your technical acumen and industry experience to build scalable, innovative solutions that impact both clinical and administrative processes.
DETAILED RESPONSIBILITIES
STRATEGIC PORTFOLIO MANAGEMENT (SPM)
SERVICE DEVELOPMENT; AUTOMATION
OTHER REQUIREMENTS (OPTIONAL)
Location: REMOTE
Mode : Contract (6+ Months)
Rate - $60/hr.
USC/GC only
Job responsibilities:
OVERVIEW OF THE ROLE
As a Senior ServiceNow Developer specializing in Strategic Portfolio Management (SPM) and Service Development, you will play a pivotal role in designing, developing, and optimizing enterprise solutions on the ServiceNow platform for healthcare clients. This position is crucial for enabling effective portfolio, program, and project management, thereby streamlining healthcare delivery, improving investment decisions, and enhancing operational transparency and outcomes. You will leverage your technical acumen and industry experience to build scalable, innovative solutions that impact both clinical and administrative processes.
DETAILED RESPONSIBILITIES
STRATEGIC PORTFOLIO MANAGEMENT (SPM)
- Configure and develop ServiceNow SPM modules, including Demand Management, Project & Program Management, Resource Management, Portfolio Planning, Agile, and Application Portfolio Management (APM).
- Facilitate portfolio alignment and execution for healthcare initiatives such as clinical application deployments, digital health platforms, and infrastructure enhancements.
- Implement financial tracking and cost transparency (CAPEX/OPEX) using Investment Funding and portfolio financial management tools.
- Optimize resource capacity and allocation across IT and healthcare delivery teams using advanced resource planning capabilities.
- Develop interactive dashboards, reports, and KPIs to monitor portfolio health, financial performance, and resource utilization.
SERVICE DEVELOPMENT; AUTOMATION
- - Design and build custom scoped applications to automate healthcare specific workflows (e.g., credentialing, equipment tracking, internal service requests).
- - Build and maintain intuitive Service Portals with user friendly interfaces for clinicians and administrative stakeholders.
- - Create and enhance Service Catalog items, leveraging Flow Designer to implement complex approval and fulfillment workflows.
- - Develop and maintain process automations using Flow Designer, business rules, client scripts, UI policies, and custom data tables.
- - Support seamless integrations between ServiceNow SPM and ITSM, HR, ERP, and financial systems.
- - Collaborate with business process consultants and functional teams to translate requirements into robust technical solutions.
- - Participate actively in release management, solution testing, platform upgrades, and governance activities.
- - Ensure adherence to ServiceNow best practices, design standards, and performance optimization protocols.
- 10+ years of hands-on experience in ServiceNow development, with a focus on SPM/PPM modules.
- Proven expertise in Service Portal development, Widget creation, Scoped Applications, and Flow Designer.
- Proficiency in JavaScript, Glide API, ServiceNow data modeling, and platform administration.
- Strong knowledge of project, portfolio, financial, and resource management principles, especially within healthcare or regulated environments.
- Experience working in Agile or SAFe (Scaled Agile Framework) delivery models.
- Excellent analytical and problem-solving skills with meticulous attention to detail.
- Ability to thrive in consulting or managed service settings, collaborating with cross-functional and client teams.
- Bachelor s degree in Computer Science, Information Technology, or related discipline (or equivalent experience).
OTHER REQUIREMENTS (OPTIONAL)
- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist Strategic Portfolio Management (CIS-SPM) certifications.
- Experience integrating ServiceNow with ERP or financial systems.
- Exposure to ITSM and/or HR modules within ServiceNow.
- Prior experience delivering solutions in healthcare or highly regulated industries.
Numbers & Facts
| Location | California, CA (Remote) |
| Industry | Computer Software |
| Company Size | 20 to 49 employees |
| Year Founded | 2014 |
| Website | http://www.tekfortune.com/ |
About Company
Tekfortune is a software solutions company providing project development and staff augmentation services to companies in various industries including Healthcare, Banking, Finance, Telecommunication and Aviation.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.
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