Senior Site Specialist

• Through Client, we offer integrated lab services, support, and supply management with customized service offerings and world-class experts to address our customers' unique laboratory business needs.
• Our inventory management specialists use our intuitive electronic systems and mobile scanning tools to ensure orders move efficiently from dock to desk.

A Day in the Life:

• Use handheld RF scanners and mobile applications to perform replenishments, stock rotation, cycle counts, order entry, returns, and backorder processing.
• Receive and inspect shipments, scan and store items, and maintain cycle counts to ensure accurate inventory records.
• Own customer interactions by responding to emails, following up by phone, and assisting internal partners to resolve questions and build trust.
• Collaborate with supervisors and teammates to identify and implement process improvements that streamline daily workflows.
• Uphold safety and organization standards in all work areas by following site guidelines and wearing required PPE.
• Proactively monitor stock levels and identify inventory gaps or issues to prevent operational impacts.
• Perform other duties as assigned by the Supervisor.

Keys to Success:

Education:

• High school diploma or equivalent required.

Experience:

• 2 3 years of customer-facing, retail stocking, warehouse, or inventory-control experience.

Knowledge, Skills, Abilities:

• Confident using RF handheld scanners or mobile scanning applications and basic Microsoft Office tools.
• Glass wash and gas management experience.
• Experience with shipping and receiving.
• Experience supporting Stockroom operations, dock management, chemical tracking, and material handling.
• Excellent verbal and written English communication skills, especially through email, with a customer-focused approach.
• Self-motivated with strong attention to detail, accountability, and teamwork.
• Ability to work independently while supporting operational and inventory management processes.
• Personal protective equipment such as lab coats, coveralls, facemasks, and steel-toe shoes is often required.
• Regular lifting of 30 40 lbs., with occasional lifting up to 50 lbs.
• Use of equipment such as push carts and pallet jacks.
• Frequent standing, walking, and manual material handling activities.
• Work may take place in varying temperature environments.
• Overtime may be required as business needs dictate.