Job Description
Join the team with a mission to drive higher availability for every AWS customer! As a Senior Software Development Engineer on the AWS Incident Prevention team, you"ll own products that help thousands of AWS service teams test and improve their resilience posture, and build the next-generation intelligence layer that detects, prevents, and remediates failure modes before they become incidents-directly reducing the frequency and duration of operational events across all of AWS.
The team is is building a unified detection-to-mitigation experience that meets engineers where they are in the software development lifecycle. Pairing deep technical expertise with customer-focussed product intuition, you will own the the technical architecture of AI-powered products that orchestrate resilience testing and turn complex incident data into quality-gated resilience insights that drive action. You will work backwards from customers to own the ideation, design, and delivery of high-quality software while making high-judgment trade-offs across customer impact, software complexity, security and reliability, and engineering velocity. You will strengthen the culture of operational excellence on the team, and influence resilience practices across AWS teams.
Key job responsibilities
- Design, build, and operate scalable products that help AWS service teams test and improve resilience.
- Collaborate with stakeholders to deliver intuitive customer experiences that help AWS service teams identify, prioritize, and address resilience risks.
- Lead projects across multiple engineers, make high-judgment one-way-door technical decisions.
- Own architecture for AI-native systems spanning agents, knowledge bases, and multi-step reasoning pipelines.
- Deliver developer tools that surface resilience context in code reviews, deployment pipelines, and dashboards.
- Mentor engineers and raise the bar for software quality and operational practices.
- Collaborate with partner teams in Amazon to invent and simplify software.
Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- Amazon Web Services (AWS)unmatched
- Artificial Intelligence (AI)unmatched
- Business Operationsunmatched
- Code Reviewsunmatched
- Customer Experienceunmatched
- Customer Relationsunmatched
- Establish Prioritiesunmatched
- Knowledge Baseunmatched
- Mentoringunmatched
- Programming Toolsunmatched
- Project Engineeringunmatched
- Reliability Engineeringunmatched
- Reporting Dashboardsunmatched
- Scalable System Developmentunmatched
- Software Developmentunmatched
- Software Development Lifecycle (SDLC)unmatched
- Software Engineeringunmatched
- Testingunmatched
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