Senior Software Packaging Engineer

Pay Range: $45.00hr - $50.00hr

Job Overview:

This role performs system integrations across desktop, on-premise and off-premise cloud servers, and Azure Virtual Desktop (AVD) technology platforms. The candidate will participate in developing packaging solutions for desktop and server platforms as well as converting legacy applications and utilities using Numecent, MSIX, PSAppDeploy, Ansible, and containerization. The Senior Software Packager will contribute to modern packaging design, conduct planning, perform requirements analysis, provide pre- and post-implementation support, and handle maintenance. The candidate will work on basic to complex applications, develop and execute test plans prior to software deployment, and maintain documentation of all customizations and changes made during the packaging process.

Responsibilities:

• Assume a technical lead role and participate in project assessment, software packaging and delivery tools, custom scripting, pilot testing, user acceptance and communication, and remediation activities associated with large-scale software deployments.
• Help solve complex technical issues and develop customized solutions for deploying software applications to a diverse workstation and server environment.
• Work in a test, configuration management, and release management environment, interfacing with various process owners.
• Participate in or execute compliance activities adhering to organizational standards and policies.
• Serve in a lead role in meetings relating to specific technical projects or tasks.
• Lead or support IT initiatives and gather technical requirements as needed.
• Lead technical discussions with organization resources independently.
• Report on findings and recommendations, and escalate to the IT team lead for decisions.
• Write technical documentation in the form of design specifications, test plans, installation plans, and incident reviews.
• Interface with other release team members to ensure all technical aspects of the deployment have been accounted for to minimize risk to IT infrastructure.
• Coordinate with third-party vendors and participate in all required team meetings.

Requirements:

• 7+ years of software packaging, application development, and deployment experience within physical and virtual environments, preferably for a large enterprise organization.
• Experience integrating application packaging and delivery solutions with user self-service portals, automation tools, enterprise software deployment tools, software licensing tools, data export compliance systems, remote AVD, and remote hosted applications.
• Strong technical skills and hands-on expertise with .NET, .BAT, .VBS, WSE, .MSI, .MST, .MSP, SQL Server, App-V, MSIX, Numecent, and similar scripting and database tools.
• Experience with automation scripts, orchestration, and automation processes and products.
• Deep understanding of implementing and supporting application virtualization, streaming, layering, and paging technologies on AVD environments, desktop, servers (on-premises and cloud), and mobile devices.
• Engineering, deployment, and transition experience across a broad range of current and future Microsoft applications and technologies or similar third-party tools that integrate Microsoft products (e.g., Intune and Ansible).
• Expertise in application packaging and deployment through Intune Management, application models, and containers.
• In-depth experience with Microsoft Operating Systems (desktop and server).
• Strong experience in Windows Registry (32/64-bit architecture) manipulation.
• Advanced Windows troubleshooting skills to act as the highest level of problem escalation, with strong ability to communicate escalations effectively.
• Experience with process and infrastructure compliance, including ITIL and IRM.
• Strong organizational and communication skills.

Preferred Qualifications:

• Experience developing scripts in PowerShell, Ansible, DSC, Python, or YAML.
• Familiarity with tools or automated scripts/processes.
• Experience with idempotency related to configuration management, policy, and deployment.
• Project coordination experience, including managing change, identifying risks, writing design documents, managing or leading technical projects, and tracking tasks.
• Knowledge of UWP and MSIX packaging development and deployment.
• Proficiency in the SAFe Agile framework.
• Experience with Azure DevOps and CI/CD pipelines.
• Azure Certifications.
• Bachelor's Degree or equivalent experience.