Senior Software Quality Engineer

The Senior Quality Engineer will work alongside both business and technical team members to ensure the usability and functionality of products, services and systems. This role will contribute to the overall organization by working to create quality standards and testing systems to reflect efficiency, reliability and performance. Your work will contribute to the team''s overall strategic plan to maintain and improve production quality and processes.

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive base and incentive pay
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program

Fair Chance Ordinances and Criminal Background Considerations

This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.

Important Work Authorization Information

Please note, Delta Dental will not sponsor applicants for work visas for this position.

#LI-Hybrid

Minimum Qualifications

• 4 or more years of experience w/Bachelor's degree or equivalent experience.
• Experience in software quality assurance techniques.
• Experience testing authentication systems (Okta, federated single sign on).
• Experience in software test automation (functional and/or performance), with advanced scripting expertise.
• Experience testing web and mobile applications and services.

Knowledge, Skills, Abilities

• Experience in testing with Zephyr, Automated QA System.
• Knowledge of QA principles, concepts, systems, industry practices, and standards.
• Strong analytical and problem solving skills.
• Knowledge and understanding of software development life cycle (SDLC).
• Ability to work independently with minimal supervision.
• Excellent communication skills both written and verbal.
• Strong time management and organizational skills.

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.

Pay Grade 21. $81,260 - $176,073 nationally; pay varies by market zone.

• Reviews requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Creates detailed, comprehensive and well-structured test plans and test cases.
• Estimates, prioritizes, plans and coordinates testing activities.
• Executes test cases and / or automation scripts. Identifies and documents defects thoroughly.
• Creates and maintains automation scripts.
• Applies test standards and testing processes (i.e. SDLC, Agile).
• Collaborates with internal teams (i.e. developers, product managers, administrators) to understand and solidify requirements.
• Investigates the causes of routine defects and implements new processes and/or solutions (i.e. software upgrade).
• Installs, configures and maintains testing programs.
• Analyzes quality assurance metrics and creates test summary reports.
• Reviews requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Creates detailed, comprehensive and well-structured test plans and test cases.
• Estimates, prioritizes, plans and coordinates testing activities.
• Executes test cases and / or automation scripts. Identifies and documents defects thoroughly.
• Creates and maintains automation scripts.
• Applies test standards and testing processes (i.e. SDLC, Agile).
• Collaborates with internal teams (i.e. developers, product managers, administrators) to understand and solidify requirements.
• Investigates the causes of routine defects and implements new processes and/or solutions (i.e. software upgrade).
• Installs, configures and maintains testing programs.
• Analyzes quality assurance metrics and creates test summary reports.