Senior Software Technical Support

GD Information Technology
  • Merrifield, Virginia
    4 days ago

    Job Description

    Type of Requisition:

    Pipeline

    Clearance Level Must Currently Possess:

    None

    Clearance Level Must Be Able to Obtain:

    None

    Public Trust/Other Required:

    MBI (T2)

    Job Family:

    Software Engineering

    Job Qualifications:

    Skills:

    Change Management, Problem Solving, Process Improvements

    Certifications:

    None

    Experience:

    8 + years of related experience

    US Citizenship Required:

    No

    Job Description:

    Seize your opportunity to make a personal impact as a Senior Software Technical Support Team Membersupporting the United States Postal Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

     

    MEANINGFUL WORK AND PERSONAL IMPACT

    Key Responsibilities:

    • Responsible for managing the entire SLDC Lifecyle.
    • Maintaining Optimal System performance and proactively mitigating risks early.
    • Takes projects from assignment to implementation.
    • Supports management team’s efforts in change management, Dependency risks and Critical Path Method to map risk burndown charts.
    • Recommend and take action to improve processes.

     

    WHAT YOU’LL NEED TO SUCCEED:

    Education

    • A degree from an accredited College/University in the applicable field of services is required.

    Required Certifications:

    • One of the following:
      • SAFe RTE (Release Train Engineer)
      • SAFe Architect
      • PMI ACP (Agile Certified Practitioner)

    Required Experience:

    • 8+ years of relevant experience
    • Minimum of 5-7 years’ experience in enterprise software development

    Required Skills:

    • The Senior Software Engineer will heavily be using these skills:
      • Dependency risks and Critical Path Method to map risk burndown charts
      • Team velocity and capacity planning
      • Communication
      • Leadership
      • Organization
      • Time management
      • Budget management
      • Risk management
      • Problem-solving
      • Adaptability
      • Teamwork

    Security Clearance Level:

    • Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting.
    • This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows:
      • U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions).
      • Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.

    Location:

    • Merryfield HQ
      Engineering Building
      8409 Lee Hwy, Merrifield, VA 22116

     

    GDIT IS YOUR PLACE:

    • 401K with company match
    • Comprehensive health and wellness packages
    • Internal mobility team dedicated to helping you own your career
    • Professional growth opportunities including paid education and certifications
    • Cutting-edge technology you can learn from
    • Rest and recharge with paid vacation and holidays

     

    #zxc726

    The likely salary range for this position is $122,275 - $165,431. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

    Scheduled Weekly Hours:

    40

    Travel Required:

    Less than 10%

    Telecommuting Options:

    Onsite

    Work Location:

    USA VA Fairfax

    Additional Work Locations:

    Total Rewards at GDIT:

    Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

     

     


    Our Identity Verification Process:

    As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

     

     

    About Our Work:

    We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

    Join our Talent Community to stay up to date on our career opportunities and events at

    gdit.com/tc.

    Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

    Numbers & Facts

    LocationMerrifield, Virginia
    Websitegdit.com/tc

    Skills

    • Accidental Death and Dismemberment (AD&D)unmatched
    • Agile Programming Methodologiesunmatched
    • Artificial Intelligence (AI)unmatched
    • Biometricsunmatched
    • Budget Managementunmatched
    • Capacity Managementunmatched
    • Change Managementunmatched
    • Cloud Computingunmatched
    • Contract Requirementsunmatched
    • Critical Path Methodunmatched
    • Defense Intelligenceunmatched
    • Enterprise Applicationsunmatched
    • Governmentunmatched
    • Health Planunmatched
    • Insuranceunmatched
    • Intelligence Communityunmatched
    • Leadershipunmatched
    • Leading Edge Technologyunmatched
    • Mail Servicesunmatched
    • Problem Solving Skillsunmatched
    • Process Improvementunmatched
    • Professional Servicesunmatched
    • Riskunmatched
    • Risk Managementunmatched
    • Security Clearanceunmatched
    • Software Administrationunmatched
    • Software Developmentunmatched
    • Software Engineeringunmatched
    • Systems Maintenanceunmatched
    • Team Playerunmatched
    • Technical Deliveryunmatched
    • Technical Supportunmatched
    • Time Managementunmatched
    • USPS (United States Post Office)unmatched
    • United States Citizenunmatched
    • Willing to Travelunmatched

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Resume Builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Resume Builder