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Senior Solutions Architect, GovTech ISVs

Amazon.com Inc
  • Austin, TX
    4 days ago

    Job Description

    Across state and local government, the software that powers everyday public services is being rebuilt around generative AI and agentic systems. AWS is hiring a Senior Solutions Architect (SA) to help Independent Software Vendors (ISVs) reimagine their products on AWS.

    You will work directly with the leadership and engineering teams of ISVs whose software runs 911 dispatch, digital evidence, court case management, permitting and licensing, and benefits eligibility.

    Your customer is a commercial software company. Their customer is a government agency. Their end user is a constituent.

    This is an advisory role, focused on generative AI, agentic architectures, and the data foundations that make both work in regulated environments. You own the technical relationship with a portfolio of GovTech ISVs, and you lead the architectural deep dives that shape what they build. It is hands-on in a specific way. You will build prototypes and reference implementations, demonstrate that a pattern works before an ISV commits to it, and unblock their engineers when they are stuck. You will NOT ship production features in their product.

    The work starts with discovery. You ask about the platform, the constraints, and the requirements the ISV"s government buyers impose, and you challenge the assumptions before you design to it. Much of the work is foundational: compute selection, well-modeled data across relational, NoSQL, and analytics stores, networking, identity, and cost at scale. The AI capabilities your customers want to ship are only as good as the platforms underneath them, so you will spend time on those primitives. You are effective when your ISV ships a better product on AWS.

    Ability to travel up to 30%.

    Key job responsibilities

    • Guide ISV architecture decisions across compute, data, networking, identity, and databases. Advise on the trade-offs and prescribe a solution.
    • Run discovery with ISV engineering and product teams to understand their platform, their constraints, and their customers" requirements before recommending an architecture path.
    • Lead generative AI work on Amazon Bedrock: agentic patterns, retrieval-augmented generation, guardrails, evaluation, and responsible AI practices that hold up in a public sector procurement review.
    • Help ISVs turn AI prototypes into production systems that meet the bar their public sector buyers require.
    • Help ISVs modernize legacy platforms onto AWS with phased strategies such as strangler fig, replatforming, and domain decomposition.
    • Explain how compliance shapes architecture in regulated state and local environments, including CJIS, StateRAMP, FedRAMP, HIPAA, and data residency.
    • Communicate architecture decisions to ISV CTOs, VPs of Engineering, and government CIOs. Structure the trade-off discussion, defend the recommendation, and adjust depth to the audience.
    • Help ISVs adopt AI-assisted development tools such as Kiro and Amazon Q Developer to accelerate their own engineering teams.

    About the team

    The GovTech Solutions Architecture team"s mission is to be the best technology enabler for the ISVs who build software for state and local government and public safety. The work is technical, but the impact is human. The applications our customers ship affect how a citizen renews a license, how an investigator works a case, how a first responder gets dispatched. We take that seriously, and we look for teammates who do too.

    Diverse Experiences

    AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Why AWS?

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture

    AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

    Mentorship & Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

    Numbers & Facts

    LocationAustin, TX
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Amazon Web Services (AWS)unmatched
    • Architectural Servicesunmatched
    • Artificial Intelligence (AI)unmatched
    • Case Managementunmatched
    • Cloud Computingunmatched
    • Computer Architectureunmatched
    • Computer Forensicsunmatched
    • Computer Networksunmatched
    • Data Modelingunmatched
    • Governmentunmatched
    • HIPAA (Health Insurance Portability and Accountability Act)unmatched
    • High Tech Industryunmatched
    • Independent Software Vendor (ISV)unmatched
    • Leadershipunmatched
    • Licensingunmatched
    • Local Governmentunmatched
    • Mentoringunmatched
    • NoSQLunmatched
    • Product Shipmentsunmatched
    • Production Systemsunmatched
    • Programming Toolsunmatched
    • Prototypingunmatched
    • Public Safetyunmatched
    • Purchasing/Procurementunmatched
    • Safety/Work Safetyunmatched
    • Startupunmatched
    • State Governmentunmatched
    • Team Playerunmatched
    • Willing to Travelunmatched

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