Senior Solutions Architect (REMOTE or HYBRID TO WORCESTER, MA)

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

We are seeking a Senior Solution Architect to lead modernization and digital transformation initiatives across our Property & Casualty insurance ecosystem in our Worcester MA office in a remote work consideration.

This is a full-time, exempt position.

POSITION OVERVIEW:

This role will partner with business and technology leaders to define target-state solutions, modernize legacy platforms, and deliver scalable, cloud-native capabilities that improve customer experience, operational efficiency, and business agility.

The ideal candidate combines deep insurance expertise, strong architecture leadership, and a proven ability to bridge business strategy with technology execution

IN THIS ROLE, YOU WILL:

Architecture & Strategy

• Define solution architectures that align business objectives with enterprise technology strategy.
• Develop modernization roadmaps for core insurance platforms and digital capabilities.
• Lead architecture reviews, design workshops, and technology decision-making.

Insurance Transformation

• Architect solutions supporting policy administration, underwriting, claims, billing, distribution, and customer engagement.
• Partner with business stakeholders to modernize legacy systems and improve operational effectiveness.
• Drive API-first, event-driven, and cloud-native architecture patterns.

Cloud & Emerging Technology

• Lead adoption of cloud-native technologies, including containerization, orchestration, and modern application platforms.
• Define integration strategies leveraging APIs, microservices, and modern platform capabilities.
• Identify and enable practical AI and automation opportunities that enhance employee and customer experiences.

Leadership & Collaboration

• Serve as a trusted advisor to business, product, engineering, and architecture teams.
• Mentor technical teams and promote architecture best practices.
• Influence strategic technology decisions across multiple initiatives.

WHAT YOU NEED TO APPLY:

• 10+ years of technology experience with 5+ years in architecture or technical leadership roles.
• Property & Casualty insurance experience, including familiarity with policy, claims, underwriting, or billing domains.
• Experience leading large-scale modernization or digital transformation initiatives.
• Strong knowledge of cloud-native architecture, APIs, integration patterns, and distributed systems.
• Experience with Microsoft Azure, container platforms, and modern application architectures.
• Strong stakeholder management, communication, and problem-solving skills.
• Must be eligible to work in the US without requiring sponsorship now or in the future (i.e Lawful Permanent Resident or US Citizen)

BONUS POINTS FOR:

• Experience modernizing mainframe or legacy insurance platforms.
• Experience with Pega, Guidewire, Duck Creek, Majesco, or similar insurance platforms.
• Experience with Azure Kubernetes Service (AKS), API management, and event-driven architectures.
• Familiarity with AI-enabled solutions, intelligent automation, and digital servicing capabilities.
• Architecture certifications (TOGAF, Azure, or similar).

CAREER DEVELOPMENT:

It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

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Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.

Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.