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Senior Supervisor, Community Based Services

People
  • Amherst, New York
    30+ days ago

    Job Description

    Hourly Pay Range: $27.00-$28.92

    Shift: Temporary Position. Monday-Friday 8:30am-4:00pm

    As a member of the management team, provide oversight and leadership to the program. Collaborate with and provide direction and supervision to assigned program staff to ensure quality supports and services are provided to the people we serve in accordance with our Agency Mission. Supports the mission of the department, which is committed to providing a continuum of services and providing opportunities to make choices, develop and achieve their full potential.

    ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

    • Directs and coordinates provision of services and integrated, active programming under direction consistent with all applicable regulations and in conjunction with other agency operations and objectives including strategic planning and implementation of programmatic goals.
    • Promotes an environment in which people’s rights are upheld.
    • Ensures each person has an appropriately developed program plan that is reflective of their needs. Maintains commitment to provide services that are responsive to the changing needs as defined by our service participants.
    • Responsible for appropriate staffing activities including the selection, supervision and retention of staff to meet people’s needs and service requirements.
    • Utilizes and manages available human resources in an effective manner including recommendations regarding staffing patterns, placements and other assignments to ensure appropriate program coverage and service needs.
    • Responsible for the training and on-going development of staff to ensure and improve quality of care and services. Elicits and provides opportunities for staff input and employee involvement in and supportive corrective action as required.
    • Responsible for ensuring all necessary resources are available and provided to staff to ensure their successful completion of duties.
    • Keeps staff informed and trained on policies and procedures in a timely and clear manner.
    • Assumes leadership role in new project assignment that support Agency strategic plans.
    • Participates or chairs agency committees, meetings, and training as required.
    • Identifies and takes the necessary action to improve quality in all areas of responsibility and effect change in a timely manner.
    • Ensures compliance to applicable Federal/State/Local and other governing entities’ rules, regulations and law.
    • Responsible for attending Life Plan meetings and development of person-centered plans, ensuring daily documentation and implementation of person-centered goals.
    • Assists with the coordination and intake process to ensure program requirements are met for each new person entering the program.
    • Ensures efficient, confidential and comprehensive record keeping as mandated for participant and staff related activities/incidents.
    • Responsible for coordinating and running group activities, including direct participation, transportation and support as needed.
    • Other duties as assigned.

    Minimum Qualifications:

    • Associate’s degree and 3 years of related experience, or equivalent combination of education and experience.
    • Two years’ supervisory experience or completion of agency management training.
    • Valid Driver’s License that meets agency policy.
    • Ability to effectively respond to common inquiries or complaints from individuals, staff, regulatory agencies or members of the community.
    • Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing.
    • Ability to be on “On Call” to support participants after hours.
    • Ability to transport participants in personal vehicle.

    SUPERVISORY RESPONSIBILITIES:

    • Responsible for the supervision and development of direct reports.

    Numbers & Facts

    LocationAmherst, New York
    IndustryNonprofit Charitable Organizations
    Company Size2,500 to 4,999 employees
    Websitehttp://www.people-inc.org/careers

    About Company

    People Inc. is Western New York's leading non-profit human services agency. Through a variety of services including residential, employment, community outreach, health care and recreation programs, we help seniors, families and people with disabilities live more healthy, independent and productive lives.

    Our History

    In 1970, a small group of parents and professionals joined together to address the needs of individuals with intellectual disabilities and formed what would grow to become People Inc. The agency expanded its mission to include a wider variety of services to address the needs of people with developmental disabilities and disabling conditions, as well as the general public. Over the years, People Inc. has grown greatly in numbers of populations served, spectrum of services, geographic locations, and number of sites.

    Our Vision

    People Inc. is working toward a future where all persons whose needs limit their integration into the community can reach their highest level of human potential as responsible members of society. It is hoped that these individuals will, to their potential, be contributing and active members in their communities, enjoying the greatest possible degree of independence and acceptance, in all aspects of their lives.

    Our Mission

    People Inc. exists so that individuals with disabling conditions or other special needs have the supports they need to participate and succeed in an accepting society.

    Our Values

    Improving lives, respect, integrity, relentless pursuit of excellence, flexibility and creativity

    Skills

    • Corrective Actionunmatched
    • Documentationunmatched
    • Driver's Licenseunmatched
    • Employee Retentionunmatched
    • Human Resources Managementunmatched
    • Leadershipunmatched
    • Legalunmatched
    • Maintain Complianceunmatched
    • On Callunmatched
    • People Managementunmatched
    • Physical Demandsunmatched
    • Plan Meetingsunmatched
    • Process Managementunmatched
    • Program Planningunmatched
    • QoS (Quality of Service)unmatched
    • Quality Managementunmatched
    • Quality of Careunmatched
    • Record Keepingunmatched
    • Regulationsunmatched
    • Resource Managementunmatched
    • Staff Developmentunmatched
    • Staff Trainingunmatched
    • Strategic Planningunmatched
    • Time Managementunmatched

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