Our client, a major bank in New York City, is looking for hands-on Senior Support Engineer with COLLINE (Collateral Management) expertise.
This role is hybrid commute (only 1 day on-site per week).
This is 6 months contract with possible extensions or option to hire.
Rate: $65-74/h on W2 DOE, possible C2C as well.
Senior Support Engineer (L1/L2)
Job Description:
Support Engineer with 10+ years of overall experience in financial services and technology domains.
Proven expertise in Collateral Management (COLLINE) strong technical proficiency in Unix, Shell scripting, and SQL.
Highly skilled and expert in all technical aspects of Colline application (System setup, Vendor Vermeg Third-Party Agent, Third-Party Custodian, Databases and SWIFT/AcadiaSoft connectivity) , user support.
Good to have prior experience on Global one, FIS Phase 3 vendor applications.
Unix & Shell Scripting: Hands-on expertise in developing, testing, and deploying scripts for automation and release management.
Experienced with Tidal jobs for batch monitoring.
Experienced in change management, process optimization, and cross-functional collaboration to deliver high-quality Production support in complex banking environments.
Experienced in coordinating Disaster Recovery Exercise.
Providing L1/L2 support coverage.
Resolving user Inquiries and handling Production Incidents, Root cause Analysis, Incident Mgmt.
Experienced with Sql, ETL ,Linux, Windows
User access reviews, Audit reviews, IDM reviews, User access setup.
Help in coordinating/Managing DR flips
Supporting Tidal jobs for batch monitoring.
Education: Bachelor in Computer Science, Information systems or similar field.