Job Description
MANTECH seeks a motivated, customer-oriented Senior Systems Administrator to join our team in Chantilly, VA . This is an onsite position.
Responsibilities include but are not limited to:
+ Maintain/troubleshoot Windows servers, workstations and peripherals
+ Perform Windows system administrative support to include account management, installing software and monitoring systems
+ Maintain domain controllers, file and application servers
+ Properly receive and triage customer incidents in the ticketing system
+ Follow standard operating procedures to accurately log all tickets within the ticketing system
+ Perform remote troubleshooting through diagnostic techniques
+ Properly escalate unresolved tickets to the next tier of support
+ Engage with customers throughout the process and follow up to ensure proper incident closure
+ Ensure quality and productivity standards are maintained while meeting customer timelines
+ Work schedule is 2nd shift with occasional weekends as needed
Minimum Qualifications:
+ Bachelor's Degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution with 4+ years experience or 8+ years of experience as a System Administrator or in a similar role.
+ DoD 8570 IAT Level II certification, ex., Security+ Experience with network troubleshooting
+ Knowledge of system security, data backup/recovery, and network monitoring
Preferred Qualifications:
+ DoD 8140-451 Intermediate Certification (Cloud+ or GICSP or SSCP or GSEC)
+ ITIL 4 Foundations certification
+ Azure Certification
Clearance Requirements:
+ Must have a current and active Top Secret-SCI clearance adjudicated within the last 6 years and be willing and able to obtain a polygraph.
Physical Requirements:
+ The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.
Responsibilities include but are not limited to:
+ Maintain/troubleshoot Windows servers, workstations and peripherals
+ Perform Windows system administrative support to include account management, installing software and monitoring systems
+ Maintain domain controllers, file and application servers
+ Properly receive and triage customer incidents in the ticketing system
+ Follow standard operating procedures to accurately log all tickets within the ticketing system
+ Perform remote troubleshooting through diagnostic techniques
+ Properly escalate unresolved tickets to the next tier of support
+ Engage with customers throughout the process and follow up to ensure proper incident closure
+ Ensure quality and productivity standards are maintained while meeting customer timelines
+ Work schedule is 2nd shift with occasional weekends as needed
Minimum Qualifications:
+ Bachelor's Degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution with 4+ years experience or 8+ years of experience as a System Administrator or in a similar role.
+ DoD 8570 IAT Level II certification, ex., Security+ Experience with network troubleshooting
+ Knowledge of system security, data backup/recovery, and network monitoring
Preferred Qualifications:
+ DoD 8140-451 Intermediate Certification (Cloud+ or GICSP or SSCP or GSEC)
+ ITIL 4 Foundations certification
+ Azure Certification
Clearance Requirements:
+ Must have a current and active Top Secret-SCI clearance adjudicated within the last 6 years and be willing and able to obtain a polygraph.
Physical Requirements:
+ The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.
Numbers & Facts
| Location | Chantilly, VA |
Skills
- ABET (Accreditation Board for Engineering and Technology)unmatched
- Adjudicationunmatched
- Administrative Skillsunmatched
- Application Serversunmatched
- CompTIA Security+unmatched
- Computer Aided Engineering (CAE)unmatched
- Computer Scienceunmatched
- Computer Securityunmatched
- Computer Workstationsunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Data Recoveryunmatched
- Data Scienceunmatched
- Database Backupunmatched
- Develop and Maintain Customersunmatched
- Diagnostics Solutions/Softwareunmatched
- DoD Directive 8140unmatched
- DoD Directive 8570unmatched
- IAT - Information Assurance Technicalunmatched
- ITIL (IT Infrastructure Library)unmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- Internet Securityunmatched
- Microsoft Windows Azureunmatched
- Microsoft Windows Operating Systemunmatched
- Microsoft Windows Serverunmatched
- Microsoft Windows System Administrationunmatched
- Network Administration/Managementunmatched
- Network Monitoringunmatched
- Office Equipmentunmatched
- People Managementunmatched
- Peripheral Hardwareunmatched
- Physical Demandsunmatched
- Presentation/Verbal Skillsunmatched
- Sales Managementunmatched
- Sensitive Compartmented Information (SCI)unmatched
- Software Installationunmatched
- Standard Operating Procedures (SOP)unmatched
- Systems Administration/Managementunmatched
- Time Managementunmatched
- Top Secret Clearanceunmatched
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