Senior Systems Administrator

Overview

Quartz is seeking a team-oriented, problem-solver to join our Infrastructure Team as a Senior Systems Administrator. The Senior Systems Administrator will provide expertise in design, administration, maintenance, and support of the infrastructure systems and processes Quartz trusts to provide world class insurance solutions to its members. This position will design and build solutions, architect and implement new software and hardware, provide training and mentoring, troubleshoot and remediate anomalies, and assist in the development of overall IT strategy. This role will also collaborate across the business and project teams to implement and support efficient systems and processes using the ITIL and ITSM frameworks.

Benefits:

• Hands-on ownership and strategic influence across a diverse technology portfolio including Microsoft 365, Azure, VMware, Horizon VDI, storage platforms, cloud services, disaster recovery, automation, and enterprise infrastructure.
• Opportunity to directly impact Quartz's technology strategy and modernization efforts.
• High visibility with leadership and cross-functional teams including participation in major infrastructure and cloud initiatives that support the entire organization.
• Starting salary range is based upon skills and experience: $93,000 - $116,200 plus robust benefits package

Responsibilities

• Performs server and system administration tasks, including group policies, print services and queue management, event log monitoring, security permissions, drive and volume management, provisioning, migrations, upgrades, and performance tuning.
• Designs, builds, tests, and deploys new systems, services, and processes to meet ongoing business needs.
• Performs routine maintenance including updates, patching, backups, snapshots, configuration management, and disaster recovery.
• Leads development of internal and cloud infrastructure standards. Guides technology decisions by partnering across functions to ensure best practices are developed and followed.
• Develops and maintains scripts to automate routine tasks.
• Administers and maintains applications required to support network, servers, and technical operations and service.
• Provides technical leadership, mentorship, and feedback to System Administrators, fostering a culture of collaboration and continuous improvement.
• Works closely with teammates, vendors, projects teams, and management to support projects and initiatives by collaborating, designing, challenging, optimizing, implementing, and enhancing deliverables through their lifecycles.
• Develop, implement, and maintain documentation, diagrams, and procedures for systems and processes.
• Support audit and compliance activities as needed.
• Participate in on-call rotation.

Qualifications

• Bachelor's degree with 4+ years of experience in systems administration role

• OR associate degree with 7+ years of experience in a systems administration role

• OR high school equivalency with 10+ years of experience in a systems administration role

• Experience with the following:

• VMware vSphere administration

• Basic Linux administration

• Windows Server administration

• Microsoft and infrastructure platform experience including MS 365, Azure AD, server administration, certificate services, MFA (Multi-Factor Authentication) solutions, backups, and enterprise storage platforms (SAN/vSAN/HCI)

• Proficiency writing, supporting, and updating & writing scripts in SCCM (PowerShell)

• Knowledge of cloud infrastructure elements and functions (Azure or AWS)

• Knowledge of network, web and application related protocols and infrastructure (VPNs, vlans, TCP/IP, IPsec, HTTPS, SSL/TLS, routing, switching, firewalls)

• Knowledge of ITIL and ITSM frameworks

• Ability to effectively communicate and work with multiple vendors, managed service providers

• Ability to work outside of business hours as needed

• Must be inquisitive and seek out answers without being asked

• Ability to manage multiple priorities simultaneously, work independently, under pressure, and be adaptable to change

• Excellent interpersonal, oral, and written communication skills

• Moderate experience leading working teams and IT-related projects

Hardware and equipment will be provided by the company, but candidates must have access to high-speed, non-satellite Internet to successfully work from home.

We offer an excellent benefit and compensation package, opportunity for career advancement and a professional culture built on the foundations of Respect, Responsibility, Resourcefulness and Relationships. To support a safe work environment, all employment offers are contingent upon successful completion of a pre-employment criminal background check.

Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified person with disability.

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