Job Description: Oversee administration of tax filings and notice resolution with government tax agencies. Work across Tax Filing Shared Services to mitigate escalations. Respond to Client and Client Team inquiries.
As Tax Filing Senior Analyst duties include, but are not limited to, the following:
Educate clients and provide subject matter expertise for payroll tax filing and notice resolution
Support and provide timely research on compliance and regulatory issues.
Recognize need for process improvement and communicate to management; Support any process improvements/changes
Meet periodically with Operation Services Manager and report metrics and any delivery issues
Support implementation of new clients
Support and oversee delivery operations, including Tax Filing suppliers.
Compile, report and analyze metrics
Ability to problem solve and using tax knowledge and experience
Responsible for calculation P&I and abatement letter request
Research and resolve payroll tax notices in a timely manner, including abatement requests, calculation of Penalty and Interest, and identification of root cause and prevention measures
Mentor and support colleagues
Manage Tax Filing suppliers, as appropriate, to support accurate and timely delivery.
Approve checklists – work checklist queue
Coordinate testing for updated interfaces
Variance analysis control point when issue needs escalation or analysis
Communicates effectively with the client and internal partners regarding ongoing operations and problem solving with analysis/resolution of tax related issues
Ability to work under tight deadlines
Understanding and applying knowledge of payroll tax to notice resolution and process improvements
Education and Experience
High School Diploma and 3 years' experience in tax filing
Demonstrated strong verbal & written communication skills required
2 Years of Payroll Tax Filing experience
2 Years client interaction and management
Proficient in Excel, i.e. pivot tables, vlook-ups, macro development, etc
2 years’ experience with tax filing software required
Master Tax experience highly preferred
Client Smart Compliance experience desired
Numbers & Facts
Location
Chicago, IL (Remote)
Industry
Other/Not Classified
Salary
$35–$36 Per Hour
Company Size
100 to 499 employees
Year Founded
1998
Website
www.eteaminc.com
About Company
Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
Skills
Analysis Skillsunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Trainingunmatched
Governmentunmatched
High School Diplomaunmatched
Mentoringunmatched
Metricsunmatched
Needs Assessmentunmatched
Operations Managementunmatched
Payroll Taxunmatched
Pivot Tablesunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Regulatory Complianceunmatched
Root Cause Analysisunmatched
Tax Accountingunmatched
Tax Softwareunmatched
Time Managementunmatched
Variance Analysisunmatched
Vendor/Supplier Managementunmatched
Writing Skillsunmatched
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