Senior Technical Product Owner

Bethesda, MD

Instant Apply

17 days ago

Job Description

Position Title: Senior Technical Product Owner
Location: Bethesda, MD (hybrid, onsite)
Duration: Temp to Hire

JOB SUMMARY:
The Senior Product Owner Hotel Operations Guest Service Products is responsible for managing innovative and emerging products within the Hotel Operations and Guest Service Products Team. This role will collaborate with business partners and engineering teams to maintain a well-groomed product backlog of feature enhancements that includes refined user stories ready for development and solid timelines.

The Senior Product Owner will demonstrate management skills and leadership in a highly matrixed environment and must be comfortable working with multiple stakeholders on numerous competing priorities. The candidate will be moderately technical with a proven record of creative solutioning and problem solving in addition to developing multi-year technology roadmaps for products.

Responsibilities:
Technical Product Owner

Maintain a well-groomed product backlog of features to include refined user stories that are ready for development.
Help define new product features and optimizations of existing ones, and incorporate them into product roadmaps.
Support the definition of guest service product requirements and development of the product roadmap.
Provide clear vision and scope documentation, use cases, workflows, and wire-frames to support development.
Coordinate testing, acceptance and delivery of enhancements between vendor and MI business partners.
Coordinate with support teams for defect resolution.

Demonstrating and Applying Discipline Knowledge

Provides technical expertise and support to persons inside and outside of the department.
Demonstrates knowledge of job-relevant issues, products, systems, and processes.
Demonstrates knowledge of function-specific procedures.
Keeps up-to-date technically and applies new knowledge to job.
Knowledge of and understanding of complex algorithms.

Additional Responsibilities

Proven ability to lead and work with cross-functional teams in support of specific business priorities.
Ability to solve problems quickly, think strategically, and drive data-driven decision making.
Ability to simultaneously manage multiple projects and aggressive timelines.
Strong interpersonal skills and success in cross-functional relationship-building at all levels, ability to drive consensus through influence and fact-based approach.
Effective written and oral communications skills with sensitivity to global communication needs.
Thrives in a fast-paced, entrepreneurial environment.
Demonstrates self-confidence, energy and enthusiasm in leading and influencing teams.
Proficiency in Office software products and digital collaboration tools.

Qualification:

7+ years experience in information technology application design or development.
Bachelor s degree or equivalent experience.
4+ years experience as a product owner or product manager experience.
Ability to explain product vision, business objective, technical feasibility, define requirements.
Ability to drive engineering accountability for technical implementation against defined features and requirements.
Excellent communicator, both written and spoken.
Experience with Agile Development methodology and tools (CSPO or CSM certification a plus).
Experience with project management tools such as JIRA, Confluence and SmartSheets.
Demonstrated ability to deliver results under challenging conditions, particularly when faced with complexity, ambiguity, and aggressive timelines.
Demonstrated ability to assess customer needs, creatively approach solutions, and decide and influence appropriate courses of action.
Strong project management skills (PMI certification a plus).
Strong process management, negotiating, influencing, and problem-resolution skills.

Preferred:

Familiarity with hospitality industry applications and processes.
Ability to manage and work with on-shore and off-shore service providers.
Familiarity with Client s existing information architecture, application portfolio, and information management methodology.
Familiarity with Self-service Kiosk.
Graduate degree.

EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Numbers & Facts

Location

Bethesda, MD

Skills

Agile Programming Methodologiesunmatched
Algorithmsunmatched
Atlassian JIRAunmatched
Communication Skillsunmatched
Cross-Functionalunmatched
Customer/Client Researchunmatched
Documentationunmatched
Entrepreneurshipunmatched
Hospitality and Tourismunmatched
Information Architectureunmatched
Information Technology & Information Systemsunmatched
Interpersonal Skillsunmatched
Investment Managementunmatched
Leadershipunmatched
Multitaskingunmatched
Negotiation Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Process Managementunmatched
Product Backlogunmatched
Product Developmentunmatched
Product Managementunmatched
Product Planningunmatched
Project Management Softwareunmatched
Project/Program Managementunmatched
Requirements Managementunmatched
Software Designunmatched
Software Developmentunmatched
Team Lead/Managerunmatched
Technical Supportunmatched
Use Casesunmatched
Vehicle Drivingunmatched
Wireframesunmatched
Writing Skillsunmatched

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