Pay Range: $95.00hr - $100.00hr
Job Overview:
The organization is modernizing how employees communicate and collaborate. Over the next 12 18 months, company-wide chat will move from Zoom Team Chat to Slack Enterprise, and content will be migrated from Box to Microsoft SharePoint and OneDrive. These programs touch every employee, every function, and external partners. The Technical Program Manager will lead these programs end to end, focusing on building alignment across senior stakeholders, working closely with Legal, Security, and Records Management, and driving organizational adoption. The ideal candidate has led large, cross-functional technology programs, understands organizational change management, and can quickly adapt to the technical landscape.
Responsibilities:
- Own the end-to-end plan for the Slack implementation and Box-to-SharePoint migration, including scope, schedule, dependencies, risks, and budget.
- Design phased rollout and migration waves that balance business priorities, technical readiness, and organizational capacity for change.
- Coordinate internal teams, vendors, and professional services partners, holding all parties accountable to commitments.
- Plan and manage coexistence periods, cutover, decommissioning of legacy platforms, and post-go-live hypercare.
- Establish and run program governance, including a Steering Committee, decision log, and clear escalation paths.
- Build strong working relationships with business leaders across functions and regions, understanding their workflows and constraints.
- Partner early and continuously with Legal, Information Security, Privacy, Records Management, and Compliance on retention, legal hold, eDiscovery, external sharing, and data handling requirements.
- Prepare clear, concise executive communications and status reporting, including candid assessments of risk.
- Navigate resistance and competing priorities with diplomacy, distinguishing valid constraints from preference.
- Develop and execute a change management strategy covering audience analysis, communications, training, and support.
- Build and lead a Champions Network that drives peer-to-peer adoption and provides feedback to the program team.
- Partner with Communications and Learning teams to deliver messaging and training tailored to different audiences, from executives to frontline employees.
- Define clear guidance on how collaboration tools fit together (for example, when to use Slack versus Microsoft Teams, or SharePoint versus OneDrive).
- Define and track adoption metrics, and adjust the approach based on data and user feedback.
- Work with platform engineers and architects on solution design, including information architecture, permissions mapping, integrations, and identity and access requirements.
- Understand migration tooling, data volumes, and content complexity well enough to identify risks and make informed trade-offs.
- Drive standards for platform governance, such as channel naming, app and integration approval, site provisioning, and guest access.
Requirements:
- 7+ years of program or project management experience, including leading large, cross-functional technology initiatives that affected a broad employee population (for example, ERP, infrastructure, end-user computing, or enterprise application rollouts).
- Demonstrated experience leading change management and driving user adoption, not just technical delivery.
- Track record of managing senior stakeholders, building governance structures, and influencing without direct authority.
- Experience working with Legal, Security, or Compliance teams on technology programs with regulatory or data governance requirements.
- Strong written and verbal communication skills, including the ability to tailor messages for executive and general employee audiences.
- Comfort with ambiguity and the ability to learn new platforms quickly.
- PMP, PgMP, or equivalent certification.
Preferred:
- Experience with enterprise collaboration platforms such as Slack, Microsoft 365, SharePoint, Teams, Box, or Zoom.
- Experience with content or data migrations, including permissions and records retention considerations.
- Experience in a regulated industry such as medical devices, healthcare, life sciences, or financial services.
- Familiarity with change management frameworks such as Prosci ADKAR.
Benefits:
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.