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Senior Technical Program Manager, Timehub, Amazon Experience Technology

Amazon.com Inc
  • Bellevue, WA
    4 days ago

    Job Description

    Time and Attendance (TAA), is the Product and Technology arm of PXT that supports timekeeping, attendance, and ultimately pay for Amazon"s millions of global employees. Timehub team, under TAA is responsible for building and enhancing critical tools/products supporting global workforce across Amazon sites. In particular, Timehub specializes in developing and maintaining systems and features that specifically address the time-related components that are eventually used to pay employees accurately. While working along the established roadmap, the team simultaneously pursues continuous innovation through developing Gen AI-based solutions aimed at enhancing Amazon workforce"s experience, making it more seamless and efficient.

    We are seeking an experienced Senior Technical Program Manager to lead our cross functional and cross domain initiatives within the Timehub team at Amazon. This role will be pivotal in driving innovation and implementing solutions to revolutionize our time management systems and processes. Successful candidates will have a technical background, be detail driven and have excellent problem-solving abilities.

    Key job responsibilities

    As Senior TPM in the Timehub space you will:

    • Work closely with stakeholders, software engineers and product teams to deliver high quality and scalable products deployed around the world.
    • Spearhead the strategy, development, and implementation of Amazon"s own Time management solution.
    • Collaborate with cross-functional teams to enhance efficiency, accuracy, and user experience in time and attendance management.
    • Lead complex, multi-faceted technical programs from conception to launch, ensuring alignment with business objectives and technical feasibility.
    • Assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit.
    • Understand the micro-service architecture of Timehub products.
    • Improve time to market by driving AI-Native development.
    • Work with business and product teams to understand the business requirements and use cases.
    • Work closely with Principal SDEs and Senior SDEs to define the end to end solution, drive prioritization and planning, work with product managers to validate the solution, and launch the solution to end customers.
    • Drive the projects through its life cycle till successful deployment in pilot and later expansion across full region.
    • Manage stakeholder and leadership communication and provide updates for MBR, QBR, and other leadership updates.

    Numbers & Facts

    LocationBellevue, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Artificial Intelligence (AI)unmatched
    • Cross-Functionalunmatched
    • Establish Prioritiesunmatched
    • Leadershipunmatched
    • Microservicesunmatched
    • Problem Solving Skillsunmatched
    • Product Supportunmatched
    • Project Lifecycleunmatched
    • Project/Program Managementunmatched
    • Riskunmatched
    • Risk Analysisunmatched
    • Software Engineeringunmatched
    • Systems Maintenanceunmatched
    • Technical Leadershipunmatched
    • Time Managementunmatched
    • Use Casesunmatched
    • User Interface/Experience (UI/UX)unmatched

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