Company OverviewUnityTec is an SBA-certified Woman-Owned Small Business (WOSB) delivering high-impact professional and technical services to government agencies. With deep expertise in Industrial and Enterprise Systems Modernization, FIAR (Financial Improvement and Audit Readiness), Industrial Facility Transformation, Program and Project Management, Enterprise Support and Consulting, and Advanced Analytics, we empower organizations to modernize operations and advance mission priorities. Our disciplined approach—grounded in dedicated talent, proactive planning, rigorous quality assurance, agile methodologies, cost-effective delivery, and uncompromising ethics—positions UnityTec as a trusted partner committed to achieving measurable, enduring results for our clients.
Job OverviewWe are seeking a
Senior Technical Writer- DoD Logistics & Process Documentation to join our team. You will develop clear, accurate Standard Operating Procedures (SOPs), technical documentation, and process maps supporting DoD logistics, supply-chain systems, and warehouse management operations. You will translate complex system interfaces and operational requirements into usable documentation for technical and non-technical stakeholders. This is an onsite position available in New Cumberland, PA.
Responsibilities include, but are not limited to:- SOP Development and Governance: Develop, revise, standardize, and maintain complex SOPs, work instructions, process narratives, and related operational documentation. Ensure documentation is clear, controlled, current, and aligned with program requirements and organizational standards.
- Technical Documentation: Convert technical requirements, system specifications, Interface Control Documents (ICDs), and stakeholder inputs into accurate, actionable technical documentation. Produce materials that support system implementation, operations, training, sustainment, and continuous improvement.
- Business Process Analysis and Mapping: Analyze end-to-end business and logistics processes to identify workflows, dependencies, decision points, handoffs, and improvement opportunities. Create detailed process maps using BPMN standards and swim-lane methodologies.
- DoD Logistics and Supply-Chain Support: Apply direct experience with DoD military logistics, supply-chain systems, enterprise warehouse management systems (WMS), and related operational environments to ensure documentation reflects real-world mission and user needs.
- Stakeholder Collaboration and Requirements Validation: Partner with subject matter experts, system owners, logistics personnel, program leadership, and technical teams to gather requirements, validate documentation accuracy, resolve ambiguities, and obtain stakeholder concurrence.
- Documentation Quality and Usability: Establish consistent document structure, terminology, formatting, and version-control practices. Review deliverables for technical accuracy, completeness, readability, and usability by operational personnel and system users.
- Visual Communication: Develop professional workflow diagrams, process visualizations, and technical illustrations using Microsoft Visio and related tools. Use visual models to clarify system interfaces, operational roles, and process execution steps.
Required Qualifications:- A bachelor’s degree in English, Technical Communication, Supply Chain Management, or a related field.
- A minimum of five (5) years developing complex technical documentation, SOPs, and process maps.
- A minimum of three (3) years of direct DoD military logistics, supply-chain-system, or enterprise WMS experience.
- Demonstrated proficiency in Microsoft Visio, BPMN swim-lane modeling, and translating Interface Control Documents (ICDs) into technical documentation.
Clearance Requirements:- Must be a U.S. citizen.
- Must possess a DoD current Secret clearance.
UnityTec is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.