Senior Technology Analyst, Financial Systems

At CAVA we love what we do, and we try and make every day as fulfilling as the last. We make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that has been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity, and the pursuit of excellence in everything we do. We are working towards something big, together.

We foster a culture built on five core values:

• Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others
• Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious
• Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt
• Passion for Positivity: We greet each day with warmth and possibility
• Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose

Senior Technical Analyst, Finance Systems

As part of our commitment to operational excellence, we are seeking a highly skilled and experienced Senior Technical Analyst to enhance and support our Finance systems. This key role is responsible for the technical design, configuration, data integrity, and optimization that support our Accounting and Financial Planning & Analysis departments. This role will ensure the platforms are scalable, reliable, and aligned with business needs.

The ideal candidate has strong experience in restaurant or hospitality industries, deep knowledge of financial systems, and the ability to partner effectively with business stakeholders to translate operational requirements into scalable technical solutions. This role requires a blend of technical expertise, analytical thinking, and systems integration experience.

What You'll Do:

Business Partnership and Requirements

• Partner with Accounting & FP&A business stakeholders to understand processes, pain points, and future-state requirements.
• Facilitate discovery sessions, document business requirements, and translate them into functional and technical specifications.
• Identify opportunities to simplify processes, reduce manual work, improve data quality, and strengthen controls.
• Serve as a subject matter expert for finance systems, integrations, reporting, and related business processes.
• Support process design across areas such as general ledger, accounts payable, accounts receivable, fixed assets, budgeting, forecasting, close, project accounting, etc.

Solution Delivery

• Support the implementation and optimization of ERP, project accounting, fixed assets, financial planning, and related finance applications.
• Participate in solution evaluation, fit-gap analysis, configuration, testing, data conversion, deployment, and post-production support.
• Work with implementation partners, contractors, managed service providers, and internal technology teams to deliver approved solutions.
• Develop process flows, data mappings, interface specifications, test scripts, training materials, and support documentation.
• Coordinate end-to-end testing, including integration, regression, user acceptance, and release testing.
• Support the transition from project delivery to sustainable operational support.

Integrations, Data, and Reporting

• Analyze and support integrations between finance systems and other enterprise platforms, including point-of-sale, workforce management, supply chain, banking, procurement, reporting, and data warehouse solutions.
• Partner with data and reporting teams to improve financial data availability, accuracy, timeliness, and usability.
• Support API-based integrations and reliable data movement between operational systems and reporting platforms.
• Investigate data discrepancies and coordinate root-cause analysis across applications and integrations.
• Support reporting improvements while maintaining appropriate separation between systems of record and systems of analysis.

Application Operations and Support

• Provide advanced functional and technical support for finance applications.
• Monitor application performance, integrations, scheduled jobs, and critical business processes.
• Troubleshoot production issues, identify root causes, and coordinate timely resolution.
• Manage incidents, defects, enhancements, and service requests through established support processes.
• Participate in release management, change control, environment management, and quarterly or periodic release testing.
• Maintain system documentation, configuration records, support procedures, and knowledge articles.

Controls, Security, and Compliance

• Support application controls, access management, segregation of duties, audit requirements, and financial data integrity.
• Partner with Finance and Internal Audit to address control gaps and support remediation activities.
• Ensure solutions follow CAVA's technology, security, architecture, and change-management standards.
• Participate in disaster recovery, business continuity, and operational risk activities as applicable.

Vendor and Stakeholder Management

• Coordinate with software vendors and implementation partners to resolve issues and deliver enhancements.
• Assist with vendor meetings, issue escalation, roadmap discussions, and service reviews.
• Track project deliverables, risks, dependencies, decisions, and action items.
• Communicate clearly with technical and non-technical audiences, including senior business stakeholders.

The Qualifications:

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business, Finance, Accounting, or a related field; equivalent experience may be considered.
• 5+ years of experience supporting enterprise finance, ERP, financial planning, or related business applications.
• Experience with NetSuite ERP required.
• Experience gathering requirements, analyzing business processes, and translating needs into technology solutions.
• Experience supporting integrations, APIs, data mapping, testing, and issue resolution.
• Strong understanding of finance and accounting processes, including the general ledger, accounts payable, accounts receivable, fixed assets, period close, and financial reporting.
• Demonstrated experience working with cross-functional teams, vendors, and implementation partners.
• Strong analytical, organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced, growth-oriented environment.
• Position requires 4 days in office at our Washington DC or Plano TX headquarters.

Preferred Qualifications

• Experience supporting an ERP implementation, Finance Transformation program, or major system modernization initiative.
• Experience with demand planning, or financial planning applications.
• Experience supporting restaurant, retail, hospitality, manufacturing, or other multi-location environments.
• Familiarity with Tableau Cloud, Databricks, reporting tools, and enterprise data architecture.
• Experience with middleware, integration platforms, REST APIs, SQL, or other data and integration technologies.
• Knowledge of financial controls, SOX requirements, audit support, and segregation-of-duties concepts.

Core Competencies

• Business and technology partnership
• Finance and accounting systems expertise
• Requirements and process analysis
• Solution delivery and systems integration
• Data quality and analytical thinking
• Problem solving and root-cause analysis
• Clear written and verbal communication
• Collaboration and stakeholder management
• Ownership, accountability, and continuous improvement

Physical Requirements:

• Ability to maintain stationary position to be able to operate a computer and other office equipment
• Must be able to identify, analyze and assess details
• For certain positions, must be able to occasionally move or transport items up to 50 pounds
• Ability to communicate with others and exchange information accurately and effectively
• Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable
• Ability to work in a constant state of alertness and in a safe manner

What We Offer:

• Competitive salary, plus bonus and long-term incentives*
• Next day pay!
• Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community
• Health, Dental, Vision, Telemedicine, Pet Insurance plus more!
• 401k enrollment with CAVA contribution
• Company-paid STD, LTD, Life and AD&D coverage for salaried positions*
• Free CAVA food
• Casual work environment
• The opportunity to be on the ground floor of a rapidly growing brand
• Indicates qualifying eligible positions only

CAVA - Joining "a culture, not a concept"

As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.