Senior UX Researcher Product & Enterprise Applications (Remote)
We are seeking a Senior UX Researcher for a global B2B high-tech company. In this role, you will plan and conduct qualitative and quantitative research to uncover employee needs, motivations, and pain points, and translate those insights into actionable recommendations that inform product strategy and design decisions.
This is a 2-month contract (extensions possible), 40-hour per week remote role in the US.
This is a W2 role as a Stage 4 Solutions employee, with health benefits and 401K offered.
Responsibilities:
- Plan and conduct qualitative and quantitative research to uncover employee needs, motivations, and pain points, and translate those insights into actionable recommendations that inform product strategy and design decisions.
- Engage in discovery research to identify opportunities and guide problem framing, facilitate iterative research to test concepts and prototypes, and conduct evaluative studies to measure usability, satisfaction, and overall impact.
Requirements:
- 7+ years of professional experience conducting user research in product development environments, with a strong track record of shaping strategy and improving experiences through evidence-based insights.
- Experience working across the full user-centered design cycle, from discovery through evaluative research, and be comfortable partnering with senior stakeholders to influence decisions.
- Strong foundation in both qualitative and quantitative research methods, with proven experience applying them across the product development lifecycle.
- Expertise in designing and conducting interviews, usability testing, surveys, and data analysis, as well as synthesizing findings into actionable insights that influence design and strategy.
- Proficiency in communication-both verbal and written-is essential, with expert-level experience delivering engaging, story-driven presentations to clearly convey research findings and their impact.
- Experience facilitating workshops with product teams to align on insights, co-create solutions, and drive collaboration.
- Able to balance strategic thinking with hands-on execution, thrive in a cross-functional environment, and demonstrate deep empathy for employees as end users.
- Experience with research tools, analytics platforms, and frameworks for scaling research within large organizations will be highly valuable, along with the adaptability to manage multiple projects in a fast-paced, evolving environment.
- Experience working on teams developing enterprise software is strongly preferred, as this role focuses on supporting complex employee-facing tools and systems.
- A bachelor's or master's degree in Human-Computer Interaction, Cognitive Psychology, User Experience, or a related field is required. Equivalent practical experience in applied research within complex organizations may also be considered in place of an advanced degree.
- A professional portfolio demonstrating user research skills and expertise is required for this role.
Please submit your resume to our network at https://www.stage4solutions.com/careers/ (please apply for the Senior UX Researcher Product & Enterprise Applications role).
Please feel free to forward this job post to others you think may be interested.
Stage 4 Solutions is an equal-opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates' qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic information or other applicable legally protected characteristics.
Compensation: $80/hr. - $85/hr.
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