Senior Voice Engineer (Cisco VoIP)

Responsibilities: for the Senior Voice Engineer include: Maintain and support enterprise network infrastructure including routers, switches, data center fabrics, wireless networks, and Voice over IP (VoIP) systems. Troubleshoot and resolve network incidents, outages, and performance issues while meeting established service level agreements (SLAs). Develop and execute network lifecycle management activities including upgrades, patching, maintenance, and rollback planning. Administer Cisco ISE services, network access controls, DNS, DHCP, IPAM environments, and load balancing technologies. Maintain technical documentation, network diagrams, inventories, and change management records while supporting ServiceNow RFC and CAB processes. Required Qualifications for the Senior Voice Engineer include: 5+ years of experience with enterprise networking, network operations, and infrastructure management. Experience with Cisco enterprise routing and switching technologies. Knowledge of network troubleshooting, performance optimization, capacity planning, and infrastructure support. Experience administering Cisco ISE, wireless LAN environments, VoIP systems, DNS, DHCP, IPAM, and load balancing platforms. Bachelor's degree in a related field and 5+ years of relevant experience, OR Master's degree in a related field and 2+ years of relevant experience, OR a combination of 10+ years of relevant education, training, and professional experience. Active DoD Top Secret (TS) Clearance or DOE Q Clearance, or eligibility for reinstatement. Qualifications: for the Senior Voice Engineer include: 5+ years of experience with enterprise networking, network operations, and infrastructure management. Experience with Cisco enterprise routing and switching technologies. Knowledge of network troubleshooting, performance optimization, capacity planning, and infrastructure support. Experience administering Cisco ISE, wireless LAN environments, VoIP systems, DNS, DHCP, IPAM, and load balancing platforms. Bachelor's degree in a related field and 5+ years of relevant experience, OR Master's degree in a related field and 2+ years of relevant experience, OR a combination of 10+ years of relevant education, training, and professional experience. Active DoD Top Secret (TS) Clearance or DOE Q Clearance, or eligibility for reinstatement.