As a server assistant, you are responsible for assisting the servers in nearly all of their functions and duties. Your primary role will be the bussing, cleaning, and resetting tables. You will also be responsible for assisting the servers in tasks such as running food, making salads, rolling silverware, refilling and running drinks. In order to be a successful server, you must be able to work quickly and efficiently while truly caring for your guests and their needs. You must be knowledgeable of our food and beverages, and you must consistently work to develop and increase this knowledge.
Other duties include but not limited to:
Assist with ensuring all guests receive an exceptional dining experience.
Our goal is to clear, clean, sanitize, and reset a table in less than 1 minute from the time it becomes vacant.
Assist with running food. Assist bartenders with refilling ice, cleaning glasses, cutting & squeezing fruit, and running food.
Have a good knowledge of the menu and the floor plan.
Assist other employees whenever possible. TEAMWORK!
Maintain the cleanliness of the dining areas, bar, wait stations, patio, and restrooms.
Have a full awareness of all necessary stocking at the wait stations and the bar (glasses, ice bins, side plates, silverware, etc.)
Serve all guests with interest, speed, and attention to detail according to Fezzo’s standards.
Complete all assigned opening and closing duties, as well as side work.
Empty and reline trash cans as necessary.
Replace linen bags as necessary.
Be prepared to supply guests with information about the restaurant and culture.
All opening and closing side work must be checked by a manager or head server.
Never complain about the guests.
Be professional, it takes skill and understanding.