SERVER | CHAO HAWAII | AWARD-WINNING RESTAURANT

Location: Chao Hawaii | 1613 Nuuanu Avenue, Honolulu, HI 96817

Job Type: Full-Time / Part-Time

GREAT FOOD. GREAT PEOPLE. GREAT VIBES. LET'S SAY CHAO!

Calling all hospitality rockstars, people persons, and future restaurant superstars!

Love meeting new people? Enjoy amazing food, creative cocktails, and a lively dining atmosphere? Thrive in a fast-paced environment where teamwork makes all the difference?

Then say CHAO!

Chao Hawaii is looking for friendly, outgoing, and passionate Servers to join our award-winning restaurant team in Honolulu!

2026 Hale ‘Aina Gold Award Winner

• Best New Restaurant
• Best Vietnamese Restaurant

We're bringing bold Vietnamese flavors, creative cocktails, and unforgettable dining experiences to the heart of Honolulu.

We're looking for people who bring personality, professionalism, and positive energy to every table.

Whether you're recommending your favorite dish, introducing guests to something new, or helping celebrate a special occasion, you'll help create the experiences that keep our guests coming back!

We believe great hospitality starts with great people, and we'd love to have you on our team!

WHAT YOU'LL BE DOING

• Welcome guests with a friendly smile and genuine hospitality.
• Guide guests through our menu and recommend delicious Vietnamese-inspired dishes, cocktails, wine, and beverages.
• Take food and beverage orders accurately and efficiently.
• Deliver attentive, knowledgeable, and memorable service.
• Work closely with bartenders, hosts, food runners, and kitchen staff to ensure smooth service.
• Help maintain a clean, organized, and welcoming dining room.
• Assist with table maintenance, food running, and resetting tables when needed.
• Handle POS transactions and guest payments accurately.
• Support special events, private dining, and celebrations.
• Bring great energy, teamwork, and a positive attitude to every shift!

WHO WE'RE LOOKING FOR

• You're outgoing, friendly, and genuinely love working with people.
• You have a passion for great food, drinks, and hospitality.
• Previous serving experience preferred, especially in full-service restaurants.
• You're comfortable multitasking and staying organized during busy shifts.
• You're dependable, punctual, and professional.
• You're a team player who supports coworkers and believes in shared success.
• You're eager to learn our menu, ingredients, and beverage offerings.
• You're available to work evenings, weekends, and holidays as needed.
• You have excellent communication skills and a positive attitude.

Experience is great, but personality, reliability, and a genuine passion for hospitality matter just as much!

HOW OUR TIP SYSTEM WORKS

TEAMWORK MAKES THE DREAM WORK!

At Chao Hawaii, we believe exceptional service takes an entire team, not just one person.

That's why we operate with a pooled tip system based on assigned points.

Here's how it works:

• Tips are pooled among eligible front-of-house team members.
• Each participating position is assigned a point value based on its responsibilities and role.
• Tip distributions are calculated using the established point system and applicable hours worked.
• Everyone contributes to creating a great guest experience, and the tip system is designed to recognize that teamwork.
• Full details of our tip distribution policy will be explained during the hiring process.

One team. One goal. Great service. Shared success!

WHY WORK AT CHAO?

WORK AT AN AWARD-WINNING RESTAURANT

Join a team recognized with two 2026 Hale ‘Aina Gold Awards for Best New Restaurant and Best Vietnamese Restaurant.

COMPETITIVE EARNING OPPORTUNITIES

Enjoy competitive compensation plus participation in our pooled tip system.

LEARN ABOUT FOOD, WINE & COCKTAILS

Expand your knowledge of Vietnamese cuisine, specialty cocktails, wine, and food pairings.

TEAMWORK OVER COMPETITION

Our pooled tip system is designed to encourage collaboration, communication, and supporting one another rather than competing for individual tables.

GROW YOUR CAREER

Chao is part of Chao Restaurant Group, a growing collection of restaurant concepts throughout Oahu.

We believe in developing our team and creating opportunities for motivated individuals to advance into lead server, trainer, supervisory, and management positions as opportunities become available.

GREAT FOOD. GREAT ENERGY. GREAT PEOPLE.

Work in a lively, fun, and supportive restaurant where we take hospitality seriously without taking ourselves too seriously!

PERKS & BENEFITS

• Competitive compensation plus pooled tips
• Employee dining discounts
• Flexible scheduling
• Health insurance for eligible employees
• Paid training
• Professional development opportunities
• Career advancement within Chao Restaurant Group
• Full-time and part-time positions available
• Fun, supportive, and energetic team environment

SCHEDULE

• Lunch and dinner shifts
• Weekday and weekend opportunities
• Full-time and part-time positions
• Evening and holiday availability may be required
• Scheduling based on restaurant needs

READY TO BRING THE GOOD VIBES?

We're not just looking for someone who can take an order.

We're looking for people who can make a guest's day, support their teammates, and turn a great meal into an unforgettable experience.

If you love hospitality, enjoy working with great people, and want to be part of something exciting, we want to meet you!

COME FOR THE FOOD. STAY FOR THE TEAM. GROW WITH CHAO!

Apply today and join the Chao Hawaii family!

Work Location: In person

Chao Hawaii

1613 Nuuanu Avenue

Honolulu, HI 96817

Chao is a contemporary Vietnamese restaurant located in the Nuuanu Shopping Center, open seven days a week for lunch, happy hour, dinner, and brunch.
Rooted in tradition and elevated with a modern perspective, Chao presents a thoughtfully curated menu and beverage program designed for both sharing and savoring.
Each dish is meticulously crafted using high-quality ingredients and bold, balanced flavors, creating a dining experience that brings together elegance, comfort, and a sense of community for every guest.
Ham Choi!

Salary

$16.00 - $45.00 per hour

Benefits

Tips, Paid training, Employee discount

Job Type

Full time, Part time

Schedule

8 hour shift, 10 hour shift, 12 hour shift, Weekend availability, Monday to Friday, On call, Holidays, Day shift, Night shift, Overtime, Other