• Charlotte, NC
    12 days ago

    Job Description

    The Opportunity

    The Server is part of the Culinary Team and provides exceptional dining experiences for our residents by delivering courteous and efficient service.

    What You’ll Do

    • Takes resident(s) meal orders and serves meals correctly and efficiently
    • Provide exceptional customer service while engaging with coworkers and residents
    • Bring a heightened awareness for food allergies and preferences, ensuring each resident receives meals as needed
    • Deliver meals, food and drinks to residents and their guests with efficiency and professionalism
    • Clean and reset areas of the community, within dining areas, food service areas, and within residents’ rooms
    • Engage with residents and others in the community with charm, professionalism, respect, and a bright personality
    • Maintain a working knowledge of all menu items, preparation, time, ingredients and method of presentation
    • Relay messaging from residents to the kitchen about dining needs, food preferences and orders, and special requests
    • Use technology, such as a Point of Sale, to provide clear communication between residents and the kitchen
    • Responsibilities include customer service, food service and communication

    What You’ll Bring

    POSITION REQUIREMENTS / QUALIFICATIONS:

    • Must be a minimum of sixteen (16) years of age
    • Must possess, at a minimum, a 10th grade education, have completed a similar educational level or have sufficient work experience to meet the position’s requirements
    • 1-year experience as a server/waiter, or in a similar food service environment
    • Working knowledge of health and safety policies and procedures
    • Freedom from illegal use of drugs
    • Freedom from use and effects of use of drugs and alcohol in the workplace
    • Persons who have been found guilty by a court of law of abusing, neglecting, or mistreating individuals in a health care related setting are ineligible for employment in the position
    • Demonstrates effective time management skills

    Numbers & Facts

    LocationCharlotte, NC
    IndustryHealthcare Services
    Company Size10,000 employees or more
    Year Founded2000
    Websitehttps://www.fivestarseniorliving.com/

    About Company

    At Five Star Senior Living, our mission is to honor and enrich the journey of life, one experience at a time. As a national healthcare and senior living provider, we proudly offer the highest quality service and care with the warmth and hospitality of home.

    Founded in 2000, Five Star has two major operating divisions: Five Star Senior Living and AGEILITY Physical Therapy Solutions. The Five Star Senior Living division spans more than 30 states and includes more than 250 Independent Living, Assisted Living, Alzheimer's/Memory Care, Healthcare Centers, Skilled Nursing & Rehabilitation, and Continuing Care Retirement Communities.
     
    AGEILITY provides both inpatient and outpatient services to over 150 communities – offering Physical, Occupational and Speech Therapy Services.

    Our Commitment

    Each of our 25,000-plus team members play an important role in our commitment: to enhance the lifestyles and maximize the independence of our residents. From day-to-day interactions with residents and family members, to the larger business decisions made by our CEO, Katie Potter, we are guided by our basic, yet essential core values:

    • We put people first
    • We mind the business.
    • We work to be our best.
    • We act with integrity.
    • We listen – then act decisively.

    Skills

    • Allergiesunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Food Deliveryunmatched
    • Food Servicesunmatched
    • Healthcareunmatched
    • Housekeeping/Cleaningunmatched
    • Legalunmatched
    • Safety Processunmatched
    • Safety/Work Safetyunmatched
    • Salesunmatched
    • Time Managementunmatched

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