Beverages, Communication Skills, English Language, Food Presentation, Mathematics, Point of Sale (POS) Systems, Restaurant, Revenue Growth, Sales, Time Management, Waitressing
Kentucky poet Wendell Berry once said of his home soil, "What I stand for is
what I stand on." The Manchester follows suit - a handsome monument built to Lexington Kentucky's unbridled enthusiasm, warm Southern light, and full-galloped feeling.
The Manchester Hotel's Servers are enthusiastic, knowledgeable, and personable ambassadors for the property. They are tasked with exceeding guest expectations by curating an exceptional experience. They do this by understanding what a guest wants, providing detailed and accurate recommendations, and accommodating guests to the utmost of their ability.
Responsibilities:
• Reports to work on time and ready to work scheduled shifts.
• Follow all steps of service.
• Knows descriptions and ingredients of all menu items.
• Knows all wines by the glass and at least 5 wines in each category on the wine list in varying price ranges and styles.
• Knows drinks names, ingredients, method of preparation, appropriate glassware, and garnishes.
• Knows specialty beverages, i.e., single malt scotches, cognacs, specialty drinks, beer list, etc.
• Sells menu items with goal of increasing overall sales.
• Serves beverages and food in a cheerful and efficient manner.
• Ensures that the service station is properly stocked.
• Completes all posted side work.
• Maintains a positive, friendly attitude with co-workers & guests.
• Provides prompt, accurate report of all income received during shift.
• Maintains a clean, orderly appearance of the restaurant service area.
• Assists/executes all tasks as assigned by supervisor.
• Follow all proper sanitation guidelines.
Qualifications:
• Able to work flexible hours (nights, weekends, holidays).
• Responsible, dependable, punctual.
• Basic math skills.
• Strong communication skills; must be able to speak, read and understand English.
• Clean and professional appearance.
• Demonstrates enthusiasm for The Manchester Hotel.
• Familiar with and able to use POS systems.
• Must pass a background check.
The Manchester Hotel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here:T
The Manchester Hotel
The Titanic Hotel at Stanley Docks is history in the making. Its own impressive history swirls through the building. You know this is not just somewhere special to stay but an attraction in itself.
We had a lot of space to work with in what was once a busy warehouse and we were not shy in using it. Bedrooms starting at a staggering 56sqm of space were a good start! The ease that this creates combined with undemanding furnishings and decor is really the essence of the Titanic Hotel Liverpool. Top technology with free high speed Wi-Fi and the most modern facilities will make of your stay a truly Titanic experience.
Enjoy heavenly food and cocktails to die for at Stanley’s Bar & Grill one of the best places to eat in Liverpool. Or why not treat yourself to Afternoon Tea in Liverpool at the Titanic, where you can indulge yourself with our selection of divine sandwiches and pastries.
Host your special occasion or wedding in the magnificent Rum Warehouse, a truly unique wedding venue in Liverpool. We also cater for meetings and conferences, with high-spec conferencing spaces and stunning waterfront views. The hotel is also conveniently located just 20 minutes from Liverpool John Lennon airport and we have secure parking onsite at special rates for our guests. We had better stop now as it would be easy to get carried away with how wonderful this hotel really is! We are pretty excited about sharing all this with you. See you all soon.