Health & Wellbeing - company sponsored health and vision insurance
Professional Development
Role Purpose: The purpose of a server at Uptown Alley is to provide excellent customer service and ensure that guests have an enjoyable dining experience.
Key Responsibilities:
Strategic and Financial Responsibilities
Upselling and Revenue Generation
Payment Processing
Table Turnover and Seating Optimization
Operational Responsibilities
Compliance and Safety
Problem Resolution
Menu Knowledge
Customer Service Responsibilities
Customer Satisfaction
Education & Qualifications:
Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling
High School Diploma or Equivalent
Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment
Experience:
Servers should have prior experience working as servers in a restaurant or hospitality setting
Strong understanding of front-of-house operations, including customer service techniques, order taking, and table service
Desirable - Previous experience in a high volume restaurant
Skills & Competencies:
Customer Service Orientation
Communication Skills
Attention to Detail
Technological Proficiency
POS Systems
Reservation Systems
Personal Qualities:
Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven.
Languages:
English
Desirable - Spanish
Pay: $5 per hour plus tips Department: Operations/Culinary Location: On-Site Travel Required: No Working Pattern: Monday-Friday, Weekends, Nights, Holidays Reports To: General Manager/AGM Collaborates With: Management team, Administrative support Supports & Engages With: FOH, BOH
Numbers & Facts
Location
Manassas, VA
Job Type
Part-time
Skills
Administrative Skillsunmatched
Communication Skillsunmatched
Culinary Operationsunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
English Languageunmatched
Financial Managementunmatched
Financial Strategyunmatched
Food Safetyunmatched
Health Insuranceunmatched
Heavy Liftingunmatched
High School Diplomaunmatched
Order Processingunmatched
Payment Processingunmatched
Point of Sale (POS) Systemsunmatched
Problem Solving Skillsunmatched
Restaurantunmatched
Revenue Growthunmatched
Safety Complianceunmatched
Sanitationunmatched
ServSafe Certificationunmatched
Team Playerunmatched
Up-Sellingunmatched
Vision Planunmatched
Willing to Travelunmatched
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