Server Repair Technician – Level 2

Job Summary
Responsible for server assembly, disassembly, board/module replacement, and basic functional testing in accordance with established SOPs and FAE instructions. Supports daily repair operations while maintaining quality, safety, and efficiency.
Role and Responsibilities

• Perform server assembly, disassembly, and board/module replacement.
• Conduct basic functional testing and document results.
• Sort and categorize boards based on repair status and priority.
• Follow SOPs, ESD requirements, and safety procedures.
• Identify and escalate abnormalities to Failure Analysis Engineers (FAE).
• Manage the check-in/check-out process for NG (non-good) boards and maintain accurate records.
• Maintain 5S standards for repair room equipment, fixtures, tools, and workstations.
• Support daily repair room operations and equipment setup.
• May perform other duties as assigned.

Education, Training and Skills

• High school diploma or GED required; technical training preferred.
• Minimum of 1 year of experience in computer/server hardware assembly, disassembly, or repair preferred.
• Familiarity with hand tools and basic testing procedures.
• Ability to read, write, and communicate effectively in English.
• Ability to work independently with minimal supervision.
• Strong time management and organizational skills to prioritize tasks and meet deadlines.
• Basic computer skills and attention to detail.
• Basic inventory or material handling experience preferred.
• Basic knowledge of Microsoft Office (Excel, Word, and PowerPoint).

Working Conditions and Essential Abilities

• Work in an indoor manufacturing and server repair environment.
• Ability to stand, walk, or sit for extended periods.
• Manual dexterity for handling hardware components and tools.
• Ability to safely lift 25 lbs and position equipment with appropriate assistance.
• Ability to perform repetitive tasks while maintaining accuracy.

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