Beverages, Communication Skills, Customer Support/Service, Detail Oriented, Food Safety, Food Services, Food and Beverage Industry, Interpersonal Skills, Lift/Move 30 Pounds, Mathematics, Order Processing, Point of Sale (POS) Systems, Regulations, Restaurant, Sanitation, State Laws and Regulations, Team Player, Time Management, Waitressing
The Server is responsible for providing exceptional food and beverage service to members and guests while creating a welcoming and enjoyable dining experience. This position requires a positive attitude, strong communication skills, attention to detail, and a commitment to delivering outstanding hospitality. Servers are expected to maintain a thorough knowledge of menu offerings, club events, and service standards while ensuring timely and accurate service.
Essential Duties & Responsibilities
- Greet members and guests promptly and professionally.
- Present menus, answer questions, and make food and beverage recommendations.
- Accurately take and enter orders into the point-of-sale (POS) system.
- Serve food and beverages in accordance with club service standards.
- Monitor tables throughout service to anticipate and respond to member and guest needs.
- Ensure orders are delivered accurately and in a timely manner.
- Maintain knowledge of daily specials, menu changes, and beverage offerings.
- Assist with setting up and breaking down dining areas before and after service.
- Maintain cleanliness and organization of dining rooms, service stations, and work areas.
- Process member charges and guest payments accurately.
- Communicate effectively with kitchen and bar staff to ensure smooth service operations.
- Assist with banquet, club events, tournaments, and special functions as needed.
- Follow all food safety, sanitation, and alcohol service regulations.
- Promote a positive and professional image of the club at all times.
- Perform other duties as assigned by management.
Qualifications
- Previous restaurant, hospitality, club, or customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to provide exceptional guest service in a fast-paced environment.
- Ability to work independently and as part of a team.
- Professional appearance and demeanor.
- Basic math and cash-handling skills.
- Must be able to obtain any required alcohol service certifications as required by state or local regulations.
Physical Requirements
- Ability to stand and walk for extended periods of time.
- Ability to lift and carry up to 30 pounds.
- Ability to bend, stoop, reach, and move throughout dining and service areas.
- Ability to work indoors and outdoors as business needs require.