Server

Title

Server

About the Organization Founded in 1911, Forsyth Country Club is a premier, member-owned private club located in Winston-Salem, North Carolina. With more than 111 years of history and tradition, the Club proudly serves 942 member families and is recognized as a Distinguished Club by BoardRoom Magazine.

Forsyth Country Club is committed to a culture of excellence, hospitality, and professional growth. The Club invests in its employees through continuing education, leadership development, and opportunities for career advancement.

Located in the heart of Winston-Salem, the Club is part of a vibrant and growing community known for its innovation, arts, education, and exceptional quality of life. The metropolitan area of approximately 250,000 residents offers the amenities of a larger city while maintaining a welcoming atmosphere and affordable cost of living.

Forsyth Country Club blends rich tradition with a forward-thinking approach to member service and employee engagement, creating an environment where both members and employees take pride in belonging.

Club Facilities Include:

• 45,000 sq. ft. clubhouse with recently renovated casual dining, bar, and patio seating
• 18-hole Donald Ross golf course
• 11 outdoor tennis courts
• 2 platform tennis courts
• 4 pickleball courts
• 18,000 sq. ft. Pool & Fitness Pavilion featuring a wellness center, pool kitchen, locker rooms, laundry, and maintenance facilities

Benefits & Perks:

• 401(k) with company match
• Medical, dental, vision, life, and disability insurance
• Flexible Spending Account (FSA)
• Paid Time Off and holiday pay
• Employee Assistance Program
• Employee meals
• Golf privileges
• Uniforms provided
• Training and education opportunities
• Scholarship program
• Employee appreciation events

Category Food & Beverage Description

Job Summary

The role of Server is responsible for providing exceptional service to members and guests by creating a welcoming dining experience while ensuring efficient, accurate, and courteous food and beverage service.

Job Duties & Responsibilities

• Set up service stations and complete assigned opening and side work duties
• Greet members and guests promptly and provide immediate attention upon seating
• Ensure children are seated safely and securely in appropriate seating accommodations
• Present food and beverage menus and answer questions regarding menu selections
• Serve ice water and provide recommendations on menu items, daily specials, and wine selections
• Verify member account names and numbers for accurate billing
• Take food and beverage orders accurately and communicate special requests or cooking instructions to the kitchen
• Coordinate food assembly and retrieve items from service stations as needed
• Serve food and beverages efficiently, professionally, and courteously
• Monitor member and guest satisfaction throughout the dining experience and promptly address needs, including replenishing water, condiments, and accompaniments
• Remove used dishes and clear tables between courses
• Reset tables with appropriate tableware and service items
• Present dessert menus and offer dessert, coffee, and after-dinner beverage selections
• Prepare and verify the accuracy of guest checks, including applicable taxes, gratuities, and charges
• Present checks and process payments according to club procedures
• Maintain cleanliness and organization of dining room areas, service stations, and workspaces
• Clear, clean, and reset vacated tables promptly
• Report member or guest concerns and complaints to management immediately
• Complete assigned closing and cleanup duties
• Attend pre-shift meetings as scheduled by management
• Submit all sales tickets and required documentation at the end of each shift
• Thank members and guests and encourage their return to the club
• Adhere to all local, state, and federal laws and club policies regarding the responsible service of alcoholic beverages
• Maintains a professional appearance and adheres to club standards and policies
• Perform other duties as assigned by management

Minimum Qualifications & Experience

• Highschool or equivalent
• One (1) to two (2) years of experience in a restaurant, private club, hospitality, hotel, or fine dining environment preferred
• Previous customer service experience required
• Experience serving food and alcoholic beverages in a high-volume, member-focused environment preferred
• Experience operating a point-of-sale (POS) system preferred
• Prior experience working in a team-oriented environment
• Knowledge of proper food handling and sanitation practices preferred

Critical Skills

• Excellent customer service and interpersonal skills
• Strong verbal communication and active listening skills.
• Demonstrates professionalism, courtesy, and a positive attitude in all interactions.
• Strong attention to detail and accuracy
• Ability to work in a fast-paced environment while maintaining attention to detail
• Ability to stand and walk for extended periods
• Ability to lift and carry trays, food, and beverage items as required
• Ability to work evenings, weekends, holidays, and special events

Schedule Requirements

• While this role offers flexibility, availability on weekends and holidays is expected to support Club operations

Training

• This role includes hands-on shadowing and mentorship with the Clubhouse Manager to ensure success and skill development

Travel Required

• None

Physical Demands

• Ability to stand and walk for extended periods
• Ability to frequently lift and carry up to 25 pounds and occasionally up to 40 pounds
• Ability to bend, stoop, reach, and carry trays throughout a shift
• Ability to work evenings, weekends, holidays, and special events as business needs require

Full-Time/Part-Time Full-Time and/or Part-Time Exempt/Non-Exempt Non-Exempt Location 74342 Forsyth Country Club Position Server Shift Various Shifts Pay Scale $16 EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.

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