Service Account Manager

Service Account ManagerBuild Whats Next with JamarFor morethan a century Jamar has built itsreputation by delivering dependable solutions and developing lasting customerrelationships. As a Service Account Manageryoull serve as a trusted partner to our clients-anticipating their needscoordinating effective solutions and helping them plan for the future. Youllwork alongside experienced service and operations teams while strengtheningrelationships expanding accounts and directly influencing the customerexperience. If youre proactive relationship-driven and skilled at turningcomplex needs into practical solutions youll find a rewarding career here.At a GlanceEmployment TypeFull-Time ExemptLocationOn-SiteSupporting the EscanabaIron Mountain and Marquette Michigan territories as well as surroundingareas.TravelApproximately 50 tolocalregional client sitescustomer locations.Required Experience2 yearsScheduleStandard full-time schedule.Work hours may occasionally vary to support customer needs travel servicerequirements and operational priorities.Benefits StartFirst of the monthfollowing 20 calendar days from date of hire.What Youll DoBuild and maintain strong relationships with customers serving as their primary point of contact.Meet with clients to understand their needs goals and long-term facility plans.Manage preventive maintenance and service agreements ensuring customer requirements are understood and supported.Partner with internal service and operations teams to coordinate solutions and resolve customer concerns.Identify opportunities to strengthen client relationships expand services and support account growth.Monitor account performance prepare customer reports and provide recommendations based on customer needs and market trends.Travel regularly to customer sites throughout the local and regional service area.What Were Looking ForWe arelooking for a relationship-driven Service Account Manager who understands theHVAC or building services industry and enjoys helping customers solve problemsplan ahead and achieve their operational goals.Required QualificationsTwo or more years of experience in the HVAC industry or a related sector including client account management with the ability to apply industry knowledge and provide strategic guidance to customers.Proficiency in Microsoft Office Suite including Word Excel and PowerPoint.Experience using CRM systems or similar tools and processes to manage customer accounts and track account activity.Demonstrated ability to build maintain and effectively manage client relationships.Strong skill in identifying customer needs and translating them into practical actionable solutions.Must possess and maintain a valid drivers license.BenefitsThisposition is eligible for discretionary bonus and profit sharing based oncompany performance in addition to other benefits that support the totalwell-being of you and your family. Some benefits includeComprehensive Health CoverageMedical Dental & Vision OptionsEmployer-Paid CoverageGroup Term Life Short & Long-Term Disability Coverage401K with Employer MatchAuto Allowance ProgramBusiness TravelDiscounted Company Stock Employee Stock Purchase PlanProfit SharingGenerous Paid Time Off & Paid HolidaysEmployee Referral Bonus ProgramRobust TrainingDevelopment & Professional Growth OpportunitiesExclusive DiscountsAccess to Perks Marketplace Discount ProgramCompany Engagement and MoreAbout JamarJamar isa solution-focused specialty services provider with a strong regional presenceand national reach. We deliver dependable industry-leading results throughinnovation safety and field leadership. Our diverse and passionate teamthrives on collaboration values relationships and is committed to making apositive impact. We are driven by growth excellence and the belief that thebest ideas come from diverse perspectives.Ready to ApplyIf youare a proactive relationship-driven professional who enjoys helping customerssolve problems plan ahead and get the most value from their servicepartnerships we invite you to apply. Join Jamar and help build lastingcustomer relationships while growing your career in the HVAC and mechanicalservices industry.Applytoday at jamarcompany.comcareers and discover what a career with Jamar canoffer.All offers of employment are expressly contingentupon the satisfactory completion in accordance with Company policy of apre-employment drug screening and background check.This position is not eligible for sponsorship.The Jamar Company is an equal opportunity employer.We are committed to creating an inclusive environment for all employees andapplicants. All qualified applicants will be considered for employment withoutregard to race color religion sex national origin disability statusprotected veteran status or any other characteristic protected by law.If you are a person with a disability and needassistance with the application process or if youre experiencing difficultyusing our website to apply for a position please reach out to our HumanResources department at careersjamarcompany.usIf youd like more information on your EEO rights under the law please click