Budgeting, Communication Skills, Customer Relations, Documentation, Employee Assistance Plan, Follow Through, HVAC, Maintenance - HVAC, Maintenance Services, Multitasking, Negotiation Skills, Piping, Plumbing, Preventative Maintenance, Sales, Sales Management, Sales/Support Engineering (SE), Time Management
Service Account Manager - HVAC & Mechanical Services
Location: Nashville, TN
Position Type: Full-Time
The Role
A well-established mechanical contractor is adding a Service Account Manager to its Nashville service division. This position is best suited for someone who enjoys building long-term client partnerships, understands the technical side of HVAC and piping systems, and is motivated to deliver reliable solutions that keep facilities running smoothly.
Key Responsibilities
- Serve as the primary contact for assigned service clients, ensuring consistent communication and support
- Develop, renew, and manage preventive maintenance agreements that meet client needs and budgets
- Partner with technicians to evaluate service requests and prepare repair or replacement proposals
- Provide timely, accurate estimates for HVAC and plumbing work and follow up through completion
- Track contract renewals and proactively engage clients before expiration
- Identify opportunities for additional service offerings and coordinate with internal teams
- Maintain clear documentation and reporting for proposals, contracts, and account activity
What You Bring- Background in the mechanical/HVAC service industry (account management, sales, or service operations)
- Knowledge of commercial HVAC equipment, piping systems, and service workflows
- Ability to structure service agreements, present solutions, and negotiate renewals
- Comfortable managing multiple priorities in a fast-paced environment
- Strong communication skills with a client-first mindset
- Technical training, HVAC certification, or a related degree is a plus
Why This Opportunity- Employee ownership program with profit-sharing potential
- Competitive salary + performance bonus
- Full benefits package (medical, dental, vision, 401k with contributions)
- PTO, paid holidays, and parental leave
- Tuition reimbursement and professional development support
- Wellness perks, including gym reimbursements and employee assistance programs
- A supportive, team-driven environment that values both career growth and work-life balance
How to Apply
Interested candidates can send their resume to anna.boyd@gogpac.com or apply directly to this posting.
Related search titles: HVAC Service Account Manager, Mechanical Service Manager, Service Sales Manager, Maintenance Agreement Manager, Sales Engineer, Service Sales, HVAC Sales, Sales Estimator
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.G
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