Service Advisor - Harley-Davidson

San Jose Harley Davidson
  • San Jose, California
  • Autofill and Review
16 days ago

Job Description

Parts Department Associate - Harley-Davidson

San Jose, CA

San Jose Harley-Davidson is looking to expand our Parts Team now. Prior experience as a Harley-Davidson Parts Associate recommended. Mechanical knowledge preferred. 
What Will I Do Every Day?
  • Greet customers, respond to questions, and provide extraordinary customer service
  • Operate cash registers
  • Achieve established goals
  • Introduce promotions and opportunities to customers
  • Cross-sell products to increase purchase amounts
  • Converse effectively/efficiently regarding customer parts status
  • Read and understand parts catalogs when looking up and speaking to specific parts
  • Answer phone calls, provide price quotes and other information to customers
What Are the Requirements?
  • Ability to show up on time and work posted schedule
  • Strong interpersonal and time management skills
  • Prior auto/motorcycle parts sales experience (preferred)
  • Ability to provide exception customer service
  • Ability to achieve targeted goals
  • Ability to read/interpret safety and maintenance documents
  • High School Diploma or equivalent
Why Work for San Jose Harley-Davidson?
  • Health Benefits available for full-time employees
  • Paid time off for full-time employees
  • Paid Holidays for full-time employees
  • Employee Purchase program
  • Company-wide bonus opportunities
  • Employee Referral program
  • Extensive training programs
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Numbers & Facts

LocationSan Jose, California

Skills

  • Cross-Sellingunmatched
  • Customer Support/Serviceunmatched
  • Geneticsunmatched
  • Health Planunmatched
  • Interpersonal Skillsunmatched
  • Price Quotesunmatched
  • Revenue Growthunmatched
  • Set Goalsunmatched
  • State Laws and Regulationsunmatched
  • Telephone Skillsunmatched
  • Time Managementunmatched
  • Training Programunmatched

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