Under the supervision of the Service Manager, the Service Advisor is responsible for receiving service work from the customer and communicating with the technician and customer through completion of the repair, including completion of the invoice. .
Essential Duties and Responsibilities include the following. Other duties may be assigned.
· Communicate with the customer to understand their repair needs and advises customer as to required repair and cost estimates.
· Communicates through written work order and verbal explanation the customers’ needs and requirement of the job.
· Creates work orders.
· Creates repair estimates based on the technician’s diagnosis.
· Communicates repair needs to customer and obtains approval for repairs.
· Completes invoice and obtains payment.
· Closes repair orders
· Other duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education General Experience
High school diploma or general education degree (GED) and
Minimum of one year related experience and/or training
An equivalent combination of education and experience is acceptable
Physical Requirements
Note: Job descriptions may be subject to change based on organizational needs.
This position is contingent upon the successful completion of a pre-employment background check and drug screening. The background check may include verification of criminal history, employment history, educational credentials, and professional references.
Peach State Truck Centers is an Equal Employment Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic protected by federal, state, or local law.
| Location | Jefferson, Georgia |
| Website | http://www.peachstatetrucks.com |
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