This is a full-time on-site role located in Tyler, TX for a service advisor at Patterson Volkswagen. The Service Advisor will be responsible for providing excellent customer service, assessing vehicle issues, and recommending appropriate solutions. They will also communicate with the service team to ensure timely repairs and provide outstanding support to customers throughout the service process.
QUALIFICATIONS
- Previous experience in customer service role.
- Good knowledge of automotive systems and repairs.
- Strong communication and interpersonal skills.
- Ability to prioritize and multitask in a fast-paced environment.
- Attention to detail and problem-solving skills.
- Proficiency in computer systems and software.