Service Advisor

Lithia & Driveway
  • San Diego, California
    9 days ago

    Job Description

    Dealership:

    L0727 DCH Honda of Mission Valley

    DCH Mission Valley Honda


    Now Hiring: Service Advisor


    Pay: Estimated Annual Earnings$64,500-$145,000 (Commission Pay Plan)

    Schedule: Schedule TBD; Open availability to work any day/shift

    Business Hours: Monday - Friday: 7am-6pm; Saturday: 7am - 5pm


    Why Join Our Team?

    • Mission Valley Honda is a Top-Rated Lifetime Dealer by Carfax.
    • Top Earners make $8,000 - $12,000/month
    • Rewarding career with ample earning potential.
    • Promote-from-within culture

    What You'll Do

    • Greet customers and act as the main contact throughout the service process
    • Listen to customer concerns and document vehicle issues
    • Recommend maintenance and repair services based on vehicle needs
    • Prepare estimates, write repair orders, and explain work.
    • Communicate with technicians to ensure accurate repairs
    • Deliver an exceptional customer experience that builds loyalty
    • You'll report to the service manager and collaborate over weekly and monthly goals

    What You'll Bring

    • 2+ years of Service Advisor experience.
    • 1+ years of experience in a customer service role.
    • Experience with Honda or Acura brands.
    • Experience and familiarity using CDK
    • Pervious experience working at an automotive dealership.
    • Strong written & vocal communication skills.
    • Excellent time management skills
    • Working knowledge of computers.
    • Acceptable driving record and a valid driver's license in your state of residence.

    Total Rewards


    The Annual Estimated Earnings Range is $64,500-$145,000.


    This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commissions off Individual Sales and Individual Gross Profit, and bonuses based on Individual Manufacturer Approvability, Customer Pay Labor per RO, and Flat Rate Hours.


    Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.


    We offer a comprehensive benefits package designed to support you and your family, including:

    • Competitive pay
    • Medical, Dental and Vision Plans
    • Paid Holidays & PTO
    • Short and Long-Term Disability
    • Paid Life Insurance
    • 401(k) Retirement Plan
    • Employee Stock Purchase Plan
    • Lithia Learning Center
    • Vehicle Purchase Discounts
    • Wellness Programs

    Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com


    About Us

    At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.


    High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.


    Reasonable accommodations may be made to enable individuals to perform the essential functions.

    Numbers & Facts

    LocationSan Diego, California

    Skills

    • Automotive Salesunmatched
    • Communication Skillsunmatched
    • Customer Experienceunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Driver's Licenseunmatched
    • Entrepreneurshipunmatched
    • Equal Employment Opportunity (EEO)unmatched
    • Leadershipunmatched
    • Life Insuranceunmatched
    • Loyalty Programsunmatched
    • Maintenance Servicesunmatched
    • Regulatory Requirementsunmatched
    • Repair Ordersunmatched
    • Retailunmatched
    • Salesunmatched
    • Stock Purchase Plansunmatched
    • Time Managementunmatched
    • Vision Planunmatched
    • Writing Skillsunmatched

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Resume Builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Resume Builder