Service Advisor

Elite Worldwide
  • Shelby Township, Michigan
  • Autofill and Review
4 days ago

Job Description

Responsive recruiter
Benefits:
  • Locally Owned Business
  • Team oriented environment
  • Opportunity for Growth
  • Flexibility
  • Competitive Compensation
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Paid time off
Kerner’s Auto Service, a family-owned repair facility serving the community since 1973, is looking for an experienced Service Advisor to join our team.

This position requires someone who can balance exceptional customer service, sales, communication, and organization in a high-pressure, fast-paced environment. You’ll manage the customer experience from initial contact through vehicle delivery while working closely with technicians and management to keep work moving efficiently.

Responsibilities

• Build strong, long-term customer relationships
• Review inspections, prepare estimates, present recommendations, and ask for the sale
• Maintain clear communication with customers and the shop throughout the repair process
• Manage multiple customers and repair orders in a fast-paced environment
• Follow established procedures for intake, documentation, follow-up, and delivery
• Take ownership of customer concerns and the overall customer experience
• Contribute to the continued improvement and development of the shop

You May Be a Great Fit If You:

• Have automotive service advisor or related industry experience
• Are confident presenting recommendations and selling needed repairs
• Stay organized and professional under pressure
• Communicate well with customers, technicians, and management
• Take ownership, follow processes, and work well as part of a team
• Want to contribute to the continued growth and success of the company

Schedule: Monday–Friday, 7:30 a.m.–5:30 p.m.
Compensation: Starting at $75,000+ per year

Please do not call Kerner’s Auto Service regarding this position. Apply through the job posting only.
Compensation: $75,000.00 - $100,000.00 per year




This shop is independently owned and operated. Your application will go directly to the shop owner and all hiring decisions will be made by the management of this shop. All inquiries about employment at this shop should be made directly to the shop location, and not to Elite Worldwide Corporate.

Numbers & Facts

LocationShelby Township, Michigan
Websitehttps://eliteworldwide.com/

Skills

  • Automotive Repair and Maintenanceunmatched
  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • Documentationunmatched
  • Leadershipunmatched
  • Organizational Skillsunmatched
  • Procedure Developmentunmatched
  • Repair Ordersunmatched
  • Retail Managementunmatched
  • Salesunmatched
  • Sales Communicationsunmatched
  • Sales Presentationunmatched
  • Team Playerunmatched

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