Service Advisor

Carlock Automotive Group

  • Slidell, Louisiana
  • 30+ days ago
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    Skills

    • Automotive Salesunmatched
    • Business Growthunmatched
    • Communication Skillsunmatched
    • Compensation and Benefitsunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Detail Orientedunmatched
    • Maintenance Servicesunmatched
    • Multitaskingunmatched
    • Service Deliveryunmatched
    • Team Playerunmatched
    • Up-Sellingunmatched

    Description

    Join One of the Fastest-Growing Toyota Dealerships in the Region!Are you a high-performing Service Advisor ready to take your career to the next level? Do you thrive in a fast-paced environment where customer experience is everything? If you're passionate about delivering exceptional service and want to grow with a dynamic and expanding automotive group, we want to hear from you.Who We Are:We are an award-winning, customer-first Toyota dealership with a reputation for excellence. As our business continues to grow, we’re seeking top-tier Service Advisors who are driven, team-oriented, and committed to creating a world-class experience for every guest.What You’ll Do:

    • Be the face of the service department by welcoming guests with professionalism and energy.
    • Act as the trusted liaison between customers and our certified technicians.
    • Clearly communicate repair and maintenance needs using a consultative, integrity-driven approach.
    • Build long-term relationships with customers based on trust, transparency, and value.
    • Generate accurate service estimates and upsell additional services that truly benefit the customer.
    • Proactively follow up throughout the repair process to keep customers informed and confident.
    • Review completed repairs with the customer and ensure satisfaction before vehicle delivery.
    • Handle minor concerns quickly and communicate major issues to management.
    • Maintain exceptional CSI scores by consistently delivering on expectations.

    What We’re Looking For:

    • Prior Service Advisor or customer-facing experience in an automotive environment strongly preferred.
    • A high level of professionalism, positivity, and attention to detail.
    • Strong communication skills and a passion for helping people.
    • Ability to manage multiple priorities in a fast-paced environment.
    • Familiarity with DMS systems and service scheduling software a plus.

    Why Join Us?

    • Aggressive growth = unlimited advancement opportunities within our automotive group.
    • Training & career development through our in-house Carlock University program.
    • Competitive compensation plans with performance bonuses.
    • Full benefits package including health, dental, vision, 401(k), and paid time off.
    • A dealership culture that values teamwork, leadership, and excellence.

    If you're ready to grow your career with a thriving Toyota dealership and be part of something special, apply today and let’s drive success together.

    Numbers & Facts

    LocationSlidell, Louisiana
    Websitehttps://carlockcars.com

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