Wright Buick GMC Lotus in Wexford, PA. Family-owned since 1927.
Wright Buick GMC Lotus is looking to fill a full-time Service Advisor position! If you are a high-energy communicator, thrive in a fast-paced environment, and want to join a positive, professional team that values customer trust and loyalty, we’d love to hear from you.
Responsibilities:
- Greet service guests warmly on the drive, listen to their vehicle concerns, and accurately document symptoms on repair orders
- Act as the primary liaison between customers and technicians, delivering clear updates regarding vehicle inspections, required repairs, and maintenance needs
- Provide transparent cost estimates, explain the value and safety of recommended services, and obtain proper customer authorizations
- Manage the workflow of customer vehicles to ensure timely completion and a smooth pickup experience
- Deliver an exceptional guest experience that maintains our high customer satisfaction standards
Requirements:
- Excellent communication, interpersonal, and consultation skills
- Strong multi-tasking and organizational abilities to handle a busy service drive
- Prior experience as a Service Advisor or in automotive service sales is preferred
- Strong computer skills (experience with dealership CDK DMS/scheduling software is a plus)
- Must have a valid PA driver's license with a clean driving record
- Must be able to pass a standard background check and drug screen
Benefits:
- Competitive pay structure with strong earning potential (salary plus performance-based commission/bonus)
- Consistent schedule with stable hours
- Health, dental, and vision insurance
- 401(k) with company match
- Paid vacation and holidays
- Employee discounts on vehicles, parts, and service
- Clear pathways for professional growth and internal promotion
- Friendly, team-oriented culture
Join a team that’s been trusted in Wexford for nearly 100 years. If you’re ready to work hard, stay positive, and build lasting relationships with our service guests - apply today! Apply Now - Wright Buick GMC Lotus in Wexford, PA