Service Appointment Coordinator

Description of the role:

The Appointment Coordinator at Reynolds GM Subaru plays a crucial role in ensuring efficient scheduling and coordination of appointments for the service department. This position requires excellent organizational skills and the ability to communicate effectively with customers.

Responsibilities:

• Schedule service appointments via phone, email, and in-person
• Coordinate appointment times with service advisors and technicians
• Ensure accurate documentation of appointment details
• Provide exceptional customer service and address any scheduling conflicts

Requirements:

• Excellent communication and customer service skills
• Strong organizational abilities and attention to detail
• Proficiency in using appointment scheduling software
• Ability to work in a fast-paced environment and handle multiple tasks
• Automotive dealership experience preferred but not required

Benefits:

• Competitive compensation
• Opportunities for career advancement
• Health, Dental, Vision and retirement benefits
• Positive work environment
• 2 weeks paid vacation to start - up to 3 weeks with tenure
• 1 week annual sick leave

About the Company:

Reynolds GM Subaru is a leading automotive dealership located in Orange, VA. We are committed to providing exceptional service to our customers and creating a positive work environment for our employees.