Service BDC

Friendly Honda
  • Poughkeepsie, New York
    2 days ago

    Job Description

    Our service department is growing and we are in need of personnel to handle customer inquiries and appointments.

    If you want to work in the Automotive Service Industry, then Friendly Honda would like to speak with you! 

    WE OFFER:

    • $40,000.00 to $50,000.00 plus annual income potential
    • Monthly performance bonuses
    • Uniforms supplied
    • Paid vacation
    • Paid sick time
    • 401K
    • Health and dental insurance

    RESPONSIBILITIES:

    • Handle all phone appointments
    • Work with internet leads accordingly to set an appointment for a proper service appointment
    • Deliver inquiries/messages intended for other service personnel and departments promptly
    • Speak directly with customer to assist with all inquiries and issues
    • Administer rental coordination for customers while cars are in service

    REQUIREMENTS:

    • Good verbal and written communication skills
    • Self-motivation
    • Proficiency with Microsoft Word, Excel, and Outlook
    • Drive to succeed customer expectations
    • Excellent organizational skills

    Auto, Auto Service, Customer Care, Customer Service, Customer Service Representative, Customer Service Rep, Business Development Manager, BDC, Internet Agent

    At Friendly Honda we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin, physical or mental disability, sexual orientation, or any other basis protected by federal, state or local laws.

     

    Numbers & Facts

    LocationPoughkeepsie, New York
    Websitefriendlyhonda.net

    Skills

    • Automotive Industryunmatched
    • Automotive Repair and Maintenanceunmatched
    • Business Developmentunmatched
    • Car Rentalsunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Equal Employment Opportunity (EEO)unmatched
    • Health Insuranceunmatched
    • Healthcare Customer Serviceunmatched
    • Microsoft Excelunmatched
    • Microsoft Outlookunmatched
    • Microsoft Wordunmatched
    • Organizational Skillsunmatched
    • Presentation/Verbal Skillsunmatched
    • Resolve Customer Issuesunmatched
    • Writing Skillsunmatched

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