Service Consultant

Service Consultant job in BEL AIR, Maryland at BEL AIR HYUNDAI - Hyundai Careers

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Service Consultant

Maryland | Posted: October 14, 2026

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Overall Summary

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer''s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

1-3 years

Additional Information

JONES JUNCTION in Bel Air, MD. Is seeking an Express Service Advisor to join our Growing Business. The Jones family has been running this Automotive operation for over 108 Years… Now that's stability…!! That's a name to be proud of…!!

The Service Advisor is responsible for building strong customer relationships and selling the technicians' time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers' experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.

Ensure that customers receive prompt, courteous, and effective service

Drive the sale of technicians'' time to meet departments sales forecast

Prioritize required services, and be prepared to provide options upon request.

Keep customer informed on completion times, estimates, and possible changes.

Ensure customer has a positive dealership experience

Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle.

Job Requirements

As a Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a Service Advisor:

Two years of experience in a service advisor role strongly preferred

Reynolds and Reynolds experience Preferred but not required

Good Record of CSI scores

Valid driver''s license and Driving Record

• We Offer:

Competitive Wages

Health, Dental & Vision Insurance

Paid Time Off

401K Plan Available

Flexible Schedule

If you are an Experienced Advisor looking to make Good Money, and find a home, this could be it. Send your resume today for consideration

Job Type: Full-time

Schedule:

4 DAY WORK WEEK

5 DAYS OFF EVERY 3 WEEKS

Experience:

HIRING BONUS $$$$ FOR HYUNDAI CERTIFIED ADVISORS

Employment Position: Full Time

Salary: $55,000.00 - $180,000.00 Yearly

Salary is negotiable.

Zip Code: 21014

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