Service Consultant

Service Consultant job in GLEN BURNIE, Maryland at BOB BELL HYUNDAI - Hyundai Careers

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Service Consultant

Maryland | Posted: October 19, 2026

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Overall Summary

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer''s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

1-3 years

Additional Information

Responsibilities

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms as described by the customer

Determine and recommend needed maintenance base on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Establish follow up time

Monitor the progress of each vehicle throughout the day, and updating customers frequently

Verify that the final invoice reconciles with the work performed on the repair order

Explain all completed work and charges to customers

Qualifications

Proven record of achieving exceptional Customer Satisfaction

Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must

Above average energy level

A desire for a long term career with a growing organization

Personal and professional integrity

ADP/CDK computer experience a plus

Benefits

Medical and Prescription Drug Plans

Health Savings Account (HSA) Eligibility

Wellness Program

Dental and Vision Plans

401K

Disability and Life Insurance

We have 6 dealerships in the greater Baltimore, Maryland area!

Employee Car Purchase Program

Career Progression

Great Company Culture

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employment Position: Full Time

Salary: $60,000.00 - $120,000.00 Yearly

Salary is not negotiable.

Zip Code: 21061

Hyundai is a registered trademark of Hyundai Motor Company.

All rights reserved. 2026 Hyundai Motor America

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