Service Coordinator for Home Care

Beulah Home Care LLC
  • Mason, OH
  • Full-time
2 days ago

Job Description

Benefits:
  • Mileage Reimbursement
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Bonus based on performance

Come join our growing home care agency in Mason, OH.  Beulah Home Care LLC is seeking an outgoing, ambitious, motivated and forward-thinking individual to join our team as a Service Coordinator.  Monday through Friday 8:30 a.m. to 4:30 p.m.

Your Main Goals
"Your daily focus will center around three main pillars:
  • Acquisition & Intake: Actively bringing in and onboarding new cases through platforms and other means.
  • Pipeline Management: Monitoring progress, following up on next steps, and keeping the case moving forward to Beulah Home Care.
  • Final Resolution: Wrapping up all loose ends and ensuring a clean, successful closure with client and Beulah Home Care Staf
Core Responsibilities
  • Oversee the intake process for all new clients, ensuring timely and accurate eligibility verification and service set up.
  • Receive and review referrals for new clients, verifying eligibility for waiver services and confirming active service authorizations with the relevant county.
  • Conduct intake assessments to gather comprehensive information about the client’s care needs, medical history preferences and support network.
  • Coordinate with the family, county coordinator and medical providers to complete all required intake documentation within the timeframe specified by DODD, Medicaid, Medicare, Private Insurance.
  •  Ensure all intake documentation is filed accurately in the client's record prior to the first service delivery date.
  • Attend county-level team meetings or care conferences for assigned clients as required.
  • Serve as the primary point of escalation for any service delivery issues, disputes or authorization delays affecting clients.
  • Follow all Standard Operating Procedures pertaining to Beulah Home Care LLC and comply with all applicable federal and Ohio state regulations.
 Previous experience in Home Care/Health Care, Program Management, Case Management, Private Pay, Medicaid and waivers is a Plus!

Numbers & Facts

LocationMason, OH
Job TypeFull-time

Skills

  • Case Managementunmatched
  • Conferencesunmatched
  • Dental Insuranceunmatched
  • Documentationunmatched
  • Federal Laws and Regulationsunmatched
  • Health Insuranceunmatched
  • Healthcare Providersunmatched
  • Home Careunmatched
  • Insuranceunmatched
  • Medicaidunmatched
  • Medicareunmatched
  • Network Supportunmatched
  • Onboardingunmatched
  • Organizational Skillsunmatched
  • Project Trackingunmatched
  • Project/Program Managementunmatched
  • Reimbursementunmatched
  • Sales Pipelineunmatched
  • Service Deliveryunmatched
  • Standard Operating Procedures (SOP)unmatched
  • State Laws and Regulationsunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched
  • Vision Planunmatched

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