Service Coordinator I - Brighter Dawn

The Neighborhood Living Program has nearly 30 years of experience serving the unsheltered behavioral Health population of Allegheny County. This is a unique opportunity to work as a Residential Service Coordinator providing residential support on site as part of a multidisciplinary team to clients living in their own Single Room Occupancy units on the 4^th floor of the newly renovated Second Avenue Commons building. Lease parking provided for this position, 700 feet away from worksite!

This position is eligible for the Behavioral Health Fellows Program- an initiative sponsored by Allegheny County Department of Human Services (DHS) in partnership with Community Care Behavioral Health and Jewish Healthcare Foundation. Designed to strengthen the County’s public behavioral health system, this program offers incredible benefits, including up to $45,000 in educational loan repayment (based on your degree level), or free access to an accredited professional certificate program, as well as paid time off for training and professional development as a part of a cohort group.

This position is eligible for a sign-on bonus of $3,000 for an 18-month work comittment!

Responsibilities: 

Service Coordination

• Advocate for individuals to access necessary services
• Ensure monthly contact and provide comprehensive service coordination
• Facilitate service planning meetings
• Communicate expectations and ensure service coordination

Assessment and Evaluation

• Assess strengths and needs through interviews and reviews
• Evaluate services and review cases with relevant parties

Relationship Management

• Develop and maintain relationships with individuals and their support networks
• Serve as the primary resource for individuals and families

Training and Development

• Attend training programs for best practices
• Foster a cooperative agency culture and participate in projects
• Coordinate mental health services as part of a treatment team

Community Engagement

• Promote collaborative service planning
• Maintain a catalog of community resources
• Encourage recovery and community inclusion

Record Keeping and Compliance

• Keep accurate records of activities
• Provide culturally competent services

Direct Service

• Utilize at least 55% of time in direct service

• Bachelor’s Degree in a Human Services field such as Social Work, Psychology or Counseling required.

• Other fields of study may be considered with coursework of at least 12 credits in Human Services.

• One-year related experience preferred.

• Prior experience working in community settings preferred.

• Safe driving record required. 

ATTENTION: A COPY OF YOUR OFFICIAL BACHELOR’S DEGREE LEVEL TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION. 

Licensure, Certifications, and Clearances:

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Cardiopulmonary Resuscitation (CPR)
• Comprehensive Crisis Management (CCMC)
• Driver's License
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran