About the Role: Unlimited Abilities is seeking a compassionate and organized Service Coordinator to support adults receiving Home and Community-Based Services (HCBS) and Habilitation (HAB) services. This role serves as the primary point of contact for members, families, and stakeholders while ensuring compliance with waiver regulations and delivering high-quality, person-centered support.
Key Responsibilities:
Coordinate client admissions, assessments, intakes, and onboarding.
Develop, update, and maintain Individual Service Plans (ISPs) and client records.
Conduct monthly face-to-face visits with individuals receiving services.
Collaborate with House Leads, care teams, and community partners to ensure services are effectively implemented.
Assist with referrals to community resources and support services.
Review and follow up on incident reports and quality assurance recommendations.
Maintain accurate documentation and ensure compliance with all state, federal, and agency requirements.
Serve as a liaison between clients, families, providers, and other stakeholders.
Participate in meetings, trainings, and ongoing quality improvement efforts.
Qualifications:
Strong organizational and communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Experience in human services, case management, social work, healthcare, or a related field preferred.
Commitment to person-centered care and supporting individuals in achieving their goals.
About Us: Unlimited Abilities has been dedicated to empowering individuals for nearly a decade. Our clients love us for our personalized approach and commitment to their success, while our employees appreciate a supportive and collaborative work environment.
Numbers & Facts
Location
Iowa City, IA
Job Type
Full-time
Skills
Case Managementunmatched
Communication Skillsunmatched
Community Supportunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Documentationunmatched
Federal Governmentunmatched
Healthcareunmatched
Internet Service Providersunmatched
Maintain Complianceunmatched
Multitaskingunmatched
Onboardingunmatched
Organizational Skillsunmatched
Quality Assuranceunmatched
Quality Managementunmatched
Regulatory Complianceunmatched
Social Workunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Training/Teachingunmatched
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