Temporary, Contractor, Full-time
Administrative Procedures, Organizational Skills, Administrative Skills, Calendar Management, Cloud Computing, Computer Skills, Construction, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Quality, Detail Oriented, Establish Priorities, Logistics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft SharePoint, Microsoft Word, Multitasking, Sales Operations, Sales Support, Systems Maintenance, Telephone Skills, Time Management,
- Scheduling and coordinating appointments between technicians and customers.
- Creating, updating, and closing work orders to ensure accurate documentation.
- Communicating daily with technicians to confirm schedules, job updates, and readiness.
- Handling customer inquiries and concerns with professionalism and timely resolution.
- Maintaining accurate client records and assisting with onboarding new clients.
- Coordinating the ordering of parts and supplies with clear, transparent tracking.
- Scheduling and coordinating appointments between technicians and customers.
- Creating, updating, and closing work orders to ensure accurate documentation.
- Communicating daily with technicians to confirm schedules, job updates, and readiness.
- Handling customer inquiries and concerns with professionalism and timely resolution.
- Maintaining accurate client records and assisting with onboarding new clients.
- Coordinating the ordering of parts and supplies with clear, transparent tracking.
Career Connection Network has a temporary to hire opening in the Rochester area for a customer oriented Service Coordinator. This position is crucial in ensuring smooth daily operations while upholding the company's commitment to providing exceptional customer service.
Our client offers an hourly pay rate of $18 - $21/hr. (depending on experience) and the successful candidate will have prior experience in a coordinator or dispatching role with a background in service scheduling and work order processing.
If you are someone that thrives working in a fast-paced environment and supporting your team and customers, then we encourage you to apply today!
C
Career Connection Network