Safety-Kleen i is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of customer satisfaction. This role does this while still having a strong operational adherence to all DOT, EPA, State and Local Regulations and Safety-Kleen Policies and Procedures.
Safety-Kleen, a subsidiary of Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.
Why work for Clean Harbors?
Health and Safety is our #1 priority and we live it 3-6-5!
Focus on maintaining sustainability and cleaning the Earth
Recruiting Pay range; $70-90K with a 15% bonus opportunity
Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
Own part of the company with our Employee Stock Purchase Plan
Opportunities for growth and development for all the stages of your career
Company paid training and tuition reimbursement
RESPONSIBILITIES
Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
Train, develop, and manage sales and service route drivers
Manage flow of service requests to ensure customers are serviced in a timely and efficient manner
Conduct End-of-day Check-In / Morning Check-Out process with drivers to ensure daily expectations are met and employees are prepared for the day
Fulfill duties of route driver when s/he is absent
Provide field coaching and sales training to route drivers
Meet with customers periodically to discuss needs
Increase sales portfolio by identifying opportunities
Schedule services to prevent and resolve route issues and complaints
Ensure completion and organization of all mandated paperwork and files.
Follow all local, state (provincial) and federal compliance regulations and rules
Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
Safely observe all corporate operating guidelines and procedures
Observe all company environmental health and safety operating guidelines
Perform other duties as assigned
QUALIFICATIONS
Leadership experience
Intermediate computer skills
Excellent customer service skills
Excellent organization and attention to detail
Perform physical functions per job requirements
Successfully complete a background check, drug test, and physical, by position
Ability to travel overnight as needed
Preferred Qualifications:
Previous route driver experience
Previous dispatch/logistics experience
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.
Clean Harbors is a Military & Veteran friendly company.
Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process but are not used as a replacement for human decision making.
Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
*SK
#LI-VD1
Numbers & Facts
Location
Fargo, ND
Job Type
Full-time
Skills
Artificial Intelligence (AI)unmatched
Background Investigationunmatched
Coachingunmatched
Computer Skillsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Delivery Managementunmatched
Detail Orientedunmatched
Door-to-Door Salesunmatched
Environmental Healthunmatched
Environmental Protection Agency (EPA)unmatched
Health Planunmatched
Leadershipunmatched
Logisticsunmatched
Maintenance Servicesunmatched
Militaryunmatched
Operations Managementunmatched
Operations Processesunmatched
Problem Solving Skillsunmatched
Revenue Growthunmatched
Safety/Work Safetyunmatched
Sales Managementunmatched
Sales Prospectingunmatched
Service Deliveryunmatched
State Laws and Regulationsunmatched
Stock Purchase Plansunmatched
Sustainabilityunmatched
Time Managementunmatched
Tuition Reimbursementunmatched
United States Department of Transportation (DOT)unmatched
Willing to Travelunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.