Service Engineer

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Service Engineer

• Location: Chester, Virginia 23836
• Employment type: W-2 Hourly
• Work model: On-site
• Posted June 30, 2026
• Job ID: JPC - 205819

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Job Description

What You'll Do

• Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
• Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
• Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
• Support both reactive and preventive maintenance following established procedures
• Collaborate with internal teams and customers during service events to ensure clear communication and resolution
• Document work performed and contribute to shared knowledge and best practices
• Participate in on-call rotations and support extended coverage when needed

What You Bring

• Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment
• Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)
• Familiarity with Linux or similar operating systems
• Strong troubleshooting and problem-solving abilities
• Comfortable working independently on-site and communicating clearly with customers
• Willingness to learn and support emerging technologies, including AI platforms

Qualifications

• 3-5+ years of experience in technical support, field service, or data center roles
• Associate or bachelor's degree in IT or related field (or equivalent experience)
• Dell or other vendor certifications are a plus, but not required
• Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules

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Job details

Job ID JPC - 205819

Location Chester, Virginia, United States

Work Model On-site

Employment Type W-2 Hourly

Job Type Contract

Experience 2-20 years

Industry Consulting

Pay Rate $41.61 (Hourly)

Posted June 30, 2026

Skills Data center Field Service technical support

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