• Cheyenne, WY
  • $41.61 Per Hour
11 days ago

Job Description

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Service Engineer

  • Location: Cheyenne, Wyoming 82007
  • Employment type: W-2 Hourly
  • Work model: On-site
  • Posted August 4, 2026
  • Job ID: JPC - 207350

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Job Description

[About the Role]

Join our dynamic team as a Service Engineer in Cheyenne, WY, and become a vital contributor to the reliability and performance of Dell server and data center systems. This contract position offers hands-on opportunities to work with cutting-edge technology, including AI platforms, while supporting mission-critical environments. You'll gain exposure to emerging IT solutions, collaborate with industry experts, and have pathways to advance your technical career.

[Responsibilities]

  • Deliver on-site technical support for Dell servers and data center hardware, ensuring minimal downtime and rapid issue resolution
  • Perform hardware maintenance, including server builds, component swaps, replacements, and firmware updates
  • Troubleshoot and resolve issues across hardware, firmware, and operating systems, escalating complex cases as needed
  • Execute reactive and preventive maintenance tasks following established protocols
  • Collaborate with internal teams and customers during service events, ensuring clear and effective communication
  • Accurately document all work performed and contribute to shared knowledge resources
  • Participate in on-call rotations and provide extended coverage as required

[Required Skills and Experience]

  • 3-5+ years supporting servers or data center hardware in field, enterprise, or customer-facing roles
  • Hands-on experience with server components such as CPUs, memory, power supplies, and GPUs
  • Familiarity with Linux or similar operating systems
  • Strong troubleshooting and problem-solving skills
  • Ability to work independently on-site while delivering clear, professional communication
  • Associate or bachelor's degree in IT or related field, or equivalent experience
  • Physically able to lift up to 50 lbs and travel to customer sites; flexible with schedules

[Preferred Skills]

  • Dell or other vendor certifications
  • Experience supporting AI platforms or emerging technologies

[Benefits]

  • Exposure to industry-leading hardware and next-generation AI technologies
  • Collaborative, growth-focused work environment
  • Opportunity to expand technical expertise and advance your IT career
  • Flexible work schedules and on-call rotations to support work-life balance

[How to Apply]

Ready to elevate your career as a Service Engineer? Submit your application online today and join a team dedicated to technological excellence and professional growth.

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Job details

Job ID JPC - 207350

Location Cheyenne, Wyoming, United States

Work Model On-site

Employment Type W-2 Hourly

Job Type Contract

Experience 2-20 years

Industry Consulting

Pay Rate $41.61 (Hourly)

Posted August 4, 2026

Skills technical support Field Service Data center

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Numbers & Facts

LocationCheyenne, WY

Skills

  • Artificial Intelligence (AI)unmatched
  • Build Managementunmatched
  • CPU (Central Processing Unit)unmatched
  • Communication Skillsunmatched
  • Computer Firmwareunmatched
  • Computer Maintenanceunmatched
  • Consultingunmatched
  • Customer Escalationsunmatched
  • Customer Relationsunmatched
  • Dell Computersunmatched
  • Emerging Technologyunmatched
  • GPU (Graphics Processing Unit)unmatched
  • Identify Issuesunmatched
  • Information Technology & Information Systemsunmatched
  • Leading Edge Technologyunmatched
  • Lift/Move 50 Poundsunmatched
  • Linux Operating Systemunmatched
  • Memory Hardwareunmatched
  • Network Operations Centerunmatched
  • On Callunmatched
  • On Site Supportunmatched
  • Operating Systemsunmatched
  • Preventative Maintenanceunmatched
  • Problem Solving Skillsunmatched
  • Server Supportunmatched
  • Team Playerunmatched
  • Willing to Travelunmatched

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